Question

As a human resources manager, you realize that performance management must be considered even before a person becomes an employee of the organization. One of your goals is to reduce employee turnover through the revision of the personnel assessments used during the recruitment and hiring process.

The first opportunity to implement the new personnel assessments will be next month when you begin interviewing for three open positions in the training department.

In your Discussion, address the following:

1. What types of personnel assessments are you familiar with? Do you prefer one type of assessment over the other?
2. Which assessments would you use for the training position candidates and why do you believe these are the most appropriate?
3. How would you monitor and evaluate the effectiveness of the use of each assessment?
4. How will you evaluate this data in relation to the overall performance of the organization? If you found flaws in the data, how would you correct or report them?

Answer 1

*****Please please please LIKE THIS ANSWER, so that I can get a small benefit, Please*****

What types of personnel assessments are you familiar with? Do you prefer one type of assessment over the other?

Thinking about personnel assessments what comes to mind are civil service exams (a type of cognitive text), ability test (a means of measuring an individual’s KSAs, their Knowledge, Skills, and Abilities), and interviews (telephone and/or face to face exchange). Having personal experience with each assessment type listed, I can say I do not believe I prefer any one type of assessment. I think what indicates the assessment utilized is the purpose for which the assessment is taking place, once that is understood then the most operable and appropriate assessment should be administered.

Which assessments would you use for the training position candidates and why do you believe these are the most appropriate?

For the training candidates I would use a KSA measure and interviews. Having the candidates demonstrate ability to perform the needed tasks will allow opportunity to see applied knowledge, interviewing will provide insight into the personality of the candidate in efforts to hire the individual/s who are the best fit for the position/s and allow the potential hire, the chance to see if the position is the right fit for them as well.

How would you monitor and evaluate the effectiveness of the use of each assessment?

Having conducted an in-depth job analysis and compiled a clear, detailed job description the details of the KSAs needed to perform the job well will have been identified, ensuring that the skill set exhibited by the potential employee aligns with these during assessment should prove effective. Having a set of scheduled questions and topics to discuss during interviews, using the same process with each person interviewed, then checking the responses according to an established rubric will allow for uniformity of purpose and provide a means of a controlled methodology of evaluating and monitoring assessment effectiveness.   

How will you evaluate this data in relation to the overall performance of the organization? If you found flaws in the data, how would you correct or report them?

The goal of the assessments being administered is to find the best people to fill vacancies within an organization to perform necessary work with high productivity and low turn-over while essentially achieving organizational objectives. If the assessments aid in identifying those individuals and they are placed within the organization and they perform well, the overall performance of the organization will elevate. If flaws in the data collected were found, corrective steps would be taken to re-align or re-evaluate the implemented processes and adjust accordingly to make the assessment more effective. Maintaining a log or spreadsheet of outcomes could be used to track, record, and report the data, this can provide a visual useful for validating and/or correcting any data that demands tweaking.

*****Please please please LIKE THIS ANSWER, so that I can get a small benefit, Please*****