Question

In three paraphraphs define and explain decision making. Discuss some ways that a supervisor could become a better decision maker?

Answer 1

Decision-making is considered to be one of the most important functions of management. In any business organization, there will always be a set of alternatives out of which one has to be chosen which would help the company in attaining its goals/objectives. It is here that the decision-making process helps the manager in finding out more about each alternative and choosing the best one out of them.

Hence, the decision-making process refers to the process of using one action over other alternatives to achieve organizational goals and objectives.

To become a better decison-maker, a manager must:-

• Gather as much information about the problems and various alternatives which could be the solution to the problem.
• Next, he must weigh the pros/cons of each alternative to decide which one would serve the interested the company in the best, most efficient manner.
• After choosing the best option from the available alternatives, he must plan the next steps which would help him in implementing the option effectively in the organization. For this purpose, the resources of the company must be properly allocated to ensure that the steps are implemented effectively.
• After implementation, the manager must perform follow-up to review the changes and correct and deviations.