In: Operations Management
The close-ended question is defined as the one that can be answered with a simple 'yes' or 'no. These kinds of questions are not long or static in nature. They do not require much attention or thinking from the side of the respondents. For example, do you do work somewhere?
There are the following advantages of close-ended questions:
1. These questions are easy to answer.
2. These questions do not take much time or effort.
3. Close-ended questions are easier to code and analyze.
4. The response choice is enough for the respondent to understand what he needs to pick.
5. The answers of different respondents can be easily compared.
There are the following disadvantages of close-ended questions:
1. They end up suggesting the idea respondents did not have before.
2. Respondents having no knowledge can also answer such kind of questions.
3. They do not provide in-depth knowledge or insight.
4. They may create confusion if many choices are included in the question.