Question

In: Economics

Describe a time when someone did not really listen to or understand a point you were...

Describe a time when someone did not really listen to or understand a point you were trying to get across. Describe the actions you took to try to make them understand your point. How do these actions apply to negotiations and sales?

Solutions

Expert Solution

I have done some book distribution which is a holy book and i tried to negotiate with them by explaining the imporatance and aspects of the spiritual importance with which i was able to explain them perfectly about the importance of the scriptured with which they could be convinced and i started selling the books to those people and by negotiating with those people i could explain more about the importance of the book which helped us in explaining about important things associated with books .

Getting other people to see things from your perspective while listening to their point of view in an equally respective manner is a key aspect of acquiring new customers, retaining profit, and building meaningful relationships in business.

Negotiating in sales is one of the most fundamental aspects of selling. Every sales professional will spend the majority of his/her career negotiating with either their customers, employees, and even themselves. Getting other people to see things from your perspective while listening to their point of view in an equally respective manner is a key aspect of acquiring new customers, retaining profit, and building meaningful relationships in business. It can also be the most frustrating. Negotiation is an art form that requires working with someone or groups with different views in order to create a mutually beneficial agreement.

Negotiators should think about how to develop strategies that will help both sides to get more of what they want. Don’t look at negotiation in sales as a competitive, win-lose battle where you inevitably cave into bad deals in order to avoid conflict. When negotiating in sales, you can achieve better results by keeping these 4 key principles in mind:

Often times negotiations begin with both parties coming out strong with their positions which leads to a deadlock. This can be difficult to get out of because you are left with little room to negotiate. A better stance to take would be to ask questions about their interests and what motivates their position. You can ask them why a particular stance is important to them or probe them for more details.

Prioritizing interests gives you a chance to share your own which can open up more opportunities to explore each other’s problems allowing you to create a solution that benefits both parties.


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