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In: Operations Management

Why would a CRM system be beneficial to the supply chain process?

Why would a CRM system be beneficial to the supply chain process?

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Expert Solution

A Thumbs Up! Would be really helpful for me. If you have any questions, please leave a comment and I will get back to you as soon as possible.

Here we will discuss the benefits of CRM to the supply chain process.

It is definitely fair and correct to say that there are various benefits of CRM to the supply chain process such as:-

1) REDUCE THE COST OF BUSINESS:- CRM definitely helps in the reduction of the cost of the business as CRM mainly focuses on the reduction of the cost so that there is more revenue generation with smooth functioning and also maintaining the adequate supply chain process.

2) IMPROVE THE PROFITABILITY:- CRM is very helpful in the improvement of the profitability of the organization, as CRM mainly focuses on the reduction of the course which ultimately mainly leads to the profitability increment in the organization including the smooth functioning.

3) IMPROVE THE FINANCIAL POSITION:- CRM is very useful for the improvement of the financial position as when there is cost reduction, the profitability of the organization increases which ultimately leads to the proper liquidation which helps in the improvement of the financial position of the firm.


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