In: Operations Management
[1] Introduction - Indira Gandhi International Airport - Delhi International Airport Limited is managing and developing the Indira Gandhi International Airport, its a joint venture between GMR group, Airport Authority of India and Fraport with its headquater in Delhi. Indira Gandhi International airport serves as the civil aviation hub of india situated in South West of Delhi. It is the second bussiest airport in terms of passengers traffic in India, the overall airport handling capacity is 62MPPA and includes 344 thousand aircraft movement.The IGI airport comprised of 3 Terminals and 3 run aways. The airport is served by metro express fast rail access the airport metro station is located at terminal three.
[2] The configirationof the airport will be described as- The IGI airport is comprised of three terminals and 3 runaways and each terminal is consist of several brands showrooms in order to attract the customer. The airport consist of several small coffee shops and have a waiting lounge which serves as waiting or rest room for the passengers and travellors.The Delhi metro is connected with it the 3rd terminal of IGI airport in order to provide assess to conveyance to the travellers, it also includes various food outlet in order to provide fooding services to the passengers The following are some of the aviation that runs through it includes- Jet airways, Indigo, Spicejet, Go Air, Air Asia India, Tata Vistara.It also have multi level car park to accomodate around 4000 plus cars
[3] IGI AIrport meet the of its stakeholders which includes airlines, employees, tenants, passengers, government authorities, local communities, suppliers etc as airport provides assess to air transportation service to regional residents and business, provides utilities to service providers as these service providers collaborate to provide seamless, safe ans secure services to the consumers of air travel services, it provides services like fooding shopping and rest room service to its travellers while it provides with several facilities to its employees like free air ticket on their personal travel and such other it pay timely tax to the government authorities and thus meet the needs to its various stakeholders.
[4] In order to meet the requirement of the plausible future traffic it shows that it can flexibly meet the needs of its future traffic in the following ways -