Allen and Meyer came up with the three types of organizational
commitment that people have and what is also called a
three-component model of organizational commitment. The three types
of organizational commitment according to Meyer and Allen are
affective, continuance, and normative.
- Affective commitment is the level of commitment that an
individual possesses towards the organization which may be in the
form of emotional attachment, involvement, or identification. Allen
and Meyer said that to have an affective commitment towards an
organization, it takes sum total of three factors which are (1) the
development of psychological affliction with an organization (2)
association with that group or organization; and (3) the wish to
continue your membership with the same organization.
- Continuance commitment is the type of organizational commitment
that says that the more time a person spends with the organization,
the more committed they remain to the organization. This type of
commitment draws heavily from Becker’s side-bet theory that says
that when an employee spends a great deal of time with the
organization, he tends to build the next level commitment with the
organization which an employee finds to costly to forgo.
- Normative commitment is that type of commitment or what is also
called an obligation on the part of the employee which makes an
employee to continue his association and employment with the
organization. Allen and Meyer (1990) said that those employees who
score high on this type of commitment feel that that it is
worthwhile to continue their association with the organization
because they feel that they are morally obliged to do so because
the employer has invested so much in them.
Social exchange theory and organizational commitment.
Social exchanges because of their nature of indulging in
unspecified exchanges, people in these exchanges do not know
whether the other party will respect the long run, so in a way they
develop a cynical attitude. Therefore, social exchanges
involve a great deal of vulnerability but as the relations mature
social exchange relations demonstrate a great deal of trust.
Mutual, balanced, and beneficial exchanges ultimately enhance trust
and build loyalty and commitment among the parties involved.
Employees always take it as a quid pro quo approach
wherein they feel that they give a commitment to employees who they
feel takes care of their needs.
Empirical research suggests how positive and high-degree social
exchanges generate higher organizational commitment and even
motivates employees to perform beyond their duties which gets
translated into organizational citizenship behaviors (OCBs).
High-quality social exchanges heighten the level of organizational
commitment and make employees more devoted to organizational causes
and goals.
Proximal influences on organizational commitment are:
- Demographic factors. Age, gender, education, and marital status
are the major influencers on the organizational commitment.
- Job satisfaction of employees. Allen and Meyer said that old
workers or tenured folks have more job satisfaction because they
possess attitudinal commitment.
- Style of leadership.
- Organizational climate or structure
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