In: Operations Management
Topic 10a: Organizational Culture
Bauer and Erdogan (Lardbucket Books, 2012a) present a typology of organizational culture dimensions - values that might be used to describe an organization’s culture. Their typology is an extension of an existing typology – the organizational culture profile (OCP), which contains seven organizational culture dimensions: (1) innovative culture; (2) aggressive culture; (3) outcome-oriented culture; (4) stable culture; (5) people-oriented culture; (6) team-oriented culture; and (7) detail-oriented culture. The authors add three more dimensions: (8) service culture; (9) safety culture; and (10) strong culture. Which one (or more) of these descriptors fit your organization? Explain your selection(s) and describe how these dimensions impact, either positively or negatively, project performance.
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I know my company is person-oriented and team-oriented. While I work in a sector of government healthcare management, we prioritize fairness, compassion and empathy for individuals. We also aim to have employees stay longer with our agency by encouraging employment opportunities for retention of employees by providing reimbursement benefits for healthcare, tuition and registration, and reimbursement for professional liability insurance to eligible part-time and full-time staff. As a result, our turnover relative to other federal agencies is slightly lower.
As a team oriented organization, we are collaborative in nature and also emphasize cooperation amongst employees. Whenever an Administrative Officer is out of the office or on leave, we have what we call a back-up coverage AO who takes care their department’s responsibilities/duties until the AO returns to the officer. This allows the research hospital to continue daily function without the interruption of patient care services. Additionally we always participate in recurring daily meetings that are specific in nature from procurement, research, operations, protocols, etc. to organizational and departmental services. In this case, team members and employees tend to have more of a positive relationship with their colleagues and are viewed as team players.
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