Question

What advice do you have for health crisis communicators who are worried about creating panic? What advice do you have for those who are worried that too many warnings will make people indifferent when true emergencies arise?

Answer 1

Advice for heath crisis communicators

1. If possible, don’t react immediately. Instead, be patient and collect as much information as possible.
2. When stressful situations occur, your mind may go in a thousand directions and some of your thoughts may be negative. The more your mind wanders, the more difficult it will be for you to remain calm. Stop yourself from beginning to imagine the worst-case scenario. Instead, let go of negative thoughts and refocus your mind on something positive, no matter how small.
3. If you make your personal health a priority, you’ll be better equipped to handle a crisis.

When true emergencies arries you need to be calm and handle the situation first instead of giving any warnings.

• You may realize that some of the situations are preventable by simply modifying existing methods of operation.
• You can begin to think about possible responses, about best-case/worst-case scenarios, etc. Better now than when under the pressure of an actual crisis.