In: Operations Management
Reflect on various change efforts that occurred in your organisation (or department). How would you quantify them as first-order or second-order change, or both? Justify your answer with detail illustrations/examples of the change efforts.
1000 words with APA citation
A system is able to change in two ways: Individual parameters change in a continuous manner but the structure of the system does not alter; this is known as "first-order change.
With first-order change, the ends of the system remain the same – it’s the means of producing those results that change. What you seek, what you avoid, the way you see the world, and your values remain the same.
The system changes qualitatively and in a discontinuous manner; this is known as "second-order change."
Second-order change is often described as ‘transformational’, ‘revolutionary’, ‘radical’, ‘disruptive’, or ‘discontinuous’. It involves seeing the world in a different way, challenging assumptions, and working from a new and different worldview.
Inevitably it involves new ways of doing things, changing values and goals, and probably structural change in the organisation as well. This can be quite scary to most people, especially where changes are imposed from above or outside, and you don’t have any input to them.
I will give a small case which would clear the defination.
The driving force of contemporary reform efforts is the need to
redefine the quantity and quality of student learning. Since reform
efforts began, researchers have conducted a number of studies to
describe the nature of the changes being made in the schools and to
identify the impact of those changes on student learning.
Currently, the body of research and consistent findings are
enlightening, and show an emerging coherent picture of successful
reform. Goodman (1995) wrote about “change without difference,” and
identified top-down, technical, ameliorative responses as first
order changes. School systems have implemented numerous first order
changes. Examples of these include changes in school and
administrative structures, schedules and class sizes. First order
changes have extended to the classroom level as well. Teachers have
been trained in an abundance of specific instructional strategies
such as writing lesson objectives on the board, managing
cooperative learning groups, and asking higher-order thinking
questions. These efforts are usually accompanied by teacher
skepticism, subversion, and questions such as, “Why are we doing
this?” This is a valid question – decades of reform have passed and
students are still not meeting achievement goals. In many schools,
so much attention is directed to outward changes that the
fundamental reasons for change are ignored. First Order Changes and Corresponding Second Order Changes
Hope this clears the answer. If it helped you understand Please give a thumbs up. ! |