Skills Framework
for the
Information Age
(SFIA)
It is a model for describing and
managing skills and competencies for professionals working in ICT,
software engineering and digital transformation.
Steps to consider to change the resume for better
improvement
Step 1
This is the lowest entry level into
a professional career. You may need to draw on your non-work
experience to demonstrate the required skills (e.g. from academic
or non technical work experience).
Focus on your employability –
employers want to be confident that you will be able to operate in
a work environment.
- Show you can use basic information
systems and technology applications, and processes.
- Demonstrate an organised approach to work.
- Show you are quick to learn new skills and apply newly acquired
knowledge.
- Show you understand the need to follow organisational
procedures
- Show that you have basic written and spoken communications
Step 2
- Show how you have resolved issues and problems
- Describe your interactions with
your team and department. How do you work with them and
collaborate.Describe how you area team player.
- How do you deal with customers; what feedback do you get
- Describe the range of activities
you perform to demonstrate versatility and willingness to learn and
stretch you responsibilities
- Show how you approach your work and
that you analytical, organised and responsible and that you can
operate effectively in the modern workplace.
Step 3
- Show how you have applied your technical or business domain
knowledge.
- Describe your interactions with
internal and external customers. Internal customers include people
inside the IT / Technology function but in different teams.
- Don’t just list Technologies / applications you have worked
with – try and describe what SFIA responsibilities you have
displayed .
- Show evidence of interacting within the team. What do you do
and how does it make a difference?
- Mention the individual decision making capabilities
- Don’t just list tools – explain how
you have used them and what SFIA responsibilities this has
displayed.
- Explain any new techniques you have used or introduced into the
work environment
- Demonstrate the breadth of work and complex / non-routine
projects or operational areas you have worked in.
Step 4
- Describe situations where leadership activity has been
performed
- Work being performed should be more complex and should show
multi application experience – demonstrate leadership qualities and
being successful in a range of complex activities
- Explain the project-based or and process-based skills and
experience
- If leading a team you should mention the Team Size
Step 5
This Level reflects a more managerial role through usage of
‘Ensuring the tasks are accomplished or
‘Advising’ teams throughout project / service life
cycle
- Need to explain more on technical experience – not just number
of years.
- Use SFIA wording to describe depth and complexity of tasks and
responsibilities.
- Where applicable – show Team Size and scope of work
- Be clear on demonstration of leadership capabilities
- Stress work which has been personally initiated e.g. projects,
process improvements, other initiatives
- Resource management and decision making skills needs to be
highlighted
Step 6
- At this level it must be clear that you can ‘Initiate
or Influence’ strategies which in turn means influencing
organization, business stakeholders, customers.
- This Level reflects Senior Manager or Senior Technical
specialist roles. You need to demonstrate dealing with Senior
Management levels within the organisation and externally.
- Your authority and responsibility must be for a significant
area of work including technical, financial and quality aspects.SO
describe how big your responsibilities are. Note this is may be
size of team but is not restricted to only team size.
- Even without a team you can establish organization objectives
and delegates responsibilities.
- Need to stress capabilities of defining and implementation of
organizational level objectives
- Customer and supplier relationship at senior management level
capabilities needs to mentioned
- Project and process management capabilities with evidence of
setting policies to enable strategy execution. Just following
policies is not a level 6 responsibility