Question

Opportunities and challenges of workplace diversity chapter 1 introduction summery

Answer 1

Diversity is difference between two or more human beings. It can be treated as human differences due to age, gender, income, disability, marital status, geographical area, nationality, religion, etc. The study of diversity can be categorized in to two broad categories: (i) Primary and (ii) Secondary.

The primary category includes the differences of human beings related to age, gender, sex, etc. These differences have an impact on initial encounters and can be easily identify throughout the world. While, the secondary category includes education level, religion, income level, geographical location, nationality, etc. These are not be easily identified and have a deeper impact on person’s personality. The secondary differences can only be identifying after some interaction and conversation.

In present modern world, every human being interacts with each other through various modes of communication. These can be e-mail, mobile phone, twitter, facebook, whatsapp, internet, etc., besides face to face communication. People of different backgrounds, culture, nations are interacting throughout the world. For effective communication and effective business practices at the workplace these people will have to learn to be tolerant.

1.2 MEANING OF WORKPLACE DIVERSITY

Workplace diversity can be defined as the variety of differences between individuals in a business organisation. The workplace diversity includes race, personality, cognitive style, tenure, organizational function, background, gender, ethnic group, age, education, etc. These observations influence their communication at workplace.

“In favour of a sample collection of employees to work effectively, business organization HR experts require to compact efficiently with the HR problems such as poor communication, poor adaptability, change management, etc.”3 Successful business organizations are familiar with the necessity to act instantly and be ready to pay out optimal resources on managing variety of employees at the workplace for development.