In: Operations Management
Organizational behavior and opportunity
Challenges for managers
Personality, Perception and Attrition
Attitudes, emotions and ethic
Motivation at work
Stress and Well being at work
Communication
Work teams and groups
Decision making
Power and political behavior
Leadership and followership
Jobs and the Design of Work
Organizational Design and Structure
summarize each topic in half page
1.Organisational behavior and oppurtunity:
The study of organizational behaviour gives insight on how employees behave and perform in the workplace. It helps us develop an understanding of the aspects that can motivate employees, increase their performance, and help organizations establish a strong and trusting relationship with their employees.
Key elements in organisational behavior are
1. People
2.Structure
3.Technology
4.Environment
Every individual is unique based on their experiences and knowledge. Organizational behavior is able to help leaders understand the motivational tools required to facilitate their employees to reach their potential.
Oppurtunities :
1. Empowering people
2.Stimulating innovation and change
3.Improving quality and productivity
2.Challenges for managers :
3.Personality , Perception and Attrition :
4.Motivation at work :
There are several reasons why employee motivation is important. Mainly because it allows management to meet the company’s goals. Without a motivated workplace, companies could be placed in a very risky position.
Motivated employees can lead to increased productivity and allow an organisation to achieve higher levels of output.
Benefits of motivated employees
1. Increased employee commitment
2.Improved employee satisfaction
3.Improved employee efficiency
4.Value individual contributions
5.Stress and well being at work :
Encountering some stress at work is inevitable, especially when big projects and major deadlines loom.
Some stress actually can enhance your performance in the short term. But when stress constantly creeps in and leads to unhealthy habits and illness, its impact on employees and employers can be detrimental.
Simple ways to overcome stress:
Try meditation, perhaps using an app that explains deep breathing exercises. Meditation has been shown to help lower blood pressure and improve well-being.
6.Communication:
The transmission of the message from sender to recipient can be affected by a huge range of things. These include our emotions, the cultural situation, the medium used to communicate, and even our location.
The complexity is why good communication skills are considered so desirable by employers around the world: accurate, effective and unambiguous communication is actually extremely hard.
Categories of Communication
1.Verbal communication
2.Non Verbal Communication
7.Work teams and groups :
Work Teams:
1. The basic purpose of a work team is collective performance.
2. A work team generates positive synergy through coordinated effort. The level of performance of a team is greater than the sum of individual inputs.
Groups:
1. The basic purpose of a work group is to interact primarily to share information.
2. The performance of a work group is merely the summation of each group member’s individual contribution. There is no positive synergy.
8.Decision Making :
In its simplest sense, decision-making is the act of choosing between two or more courses of action.
In the wider process of problem-solving, decision-making involves choosing between possible solutions to a problem.
Steps in decision making process :
1.Identify the decision
2.Gather relevant information
3.Identify the alternatives
4.Weigh the evidence
5.Choose among alternatives
6. Take action
7.Review your decision and its consequences
9.Power and political behavior :
Power and politics in organizations are a reality that no organization can ignore.
Though the evolution of the modern corporation and the concomitant rise of the managerial class with a professional way of running the firms is touted to be one of the contributory factors for the decline on power politics in organizations,
one cannot just simply say that there are no power centers or people with vested interests even in the most professionally run and managed firms.
The reason for this is that power and politics are as old as human nature and recorded history and hence, one cannot simply wish away the primal urge to resist those in power and in turn, try an impose the will by those in power.
This is the interplay of forces within organizations wherein the top management and the senior leadership often tries to have it their way .
10.Leaderahip and followership:
Everybody defines leadership differently but I really like the way John C Maxwell defines leadership, “A leader is one who knows the way, goes the way, and shows the way.”
Irrespective of how you define a leader, he or she can prove to be a difference maker between success and failure.
A good leader has a futuristic vision and knows how to turn his ideas into real-world success stories. we take an in-depth look at some of the important leadership qualities that separate good leaders from a bad one.
Followership is a straightforward concept. It is the ability to take direction well, to get in line behind a program, to be part of a team and to deliver on what is expected of you.
It gets a bit of a bad rap! How well the followers follow is probably just as important to enterprise success as how well the leaders lead.
11.Jobs and design of work:
The major factors consider in design of a work are,
1. Scope
2. Time
3. Cost
4. Quality
5. Human Resources
6. Communications
7. Risk
8. Procurement.
12. Organisational design and structure:
Organisational design is a step-by-step methodology which identifies functional aspects of work flow, procedures, structures and systems, realigns them to fit current business realities/goals and then develops plans to implement the new changes.
The process focuses on improving both the technical and people side of the business.
The organizational structure determines how information flows between levels within the company. For example, in a centralized structure, decisions flow from the top down, while in a decentralized structure, decision-making power is distributed among various levels of the organization.
Types of organisational structure are :