Question

In: Operations Management

write a SMART goal for a healthcare organization to support patient use of a personal health...

write a SMART goal for a healthcare organization to support patient use of a personal health record.

Solutions

Expert Solution

Objective: Objective is to have a system like EHR where data can be stored, it will help as follows:

  • Making it easy for the physician and healthcare providers easy to access the data
  • Improve the quality of care
  • Enhance the safety of the patients
  • Reduce the hassle of running around for data
  • Ensure confidentiality of data
  • Increase productivity
  • Improves wellness, preventive care, and health maintenance

SMART Goals are The ability to break up your goals into Specific, measurable, achievable, result oriented and time-bound.

Following the system,

Parameter

Specific

Measurable

Achievable

Result oriented

Time-bound

EHR implementation

Finalized and implement EHR within 2 months

Implemented within 2 months

Yes, it can be achieved by defining the plan and implementing it.

Uploading the EHR will meet your objectives listed above

2 months for successful implementation

Physician training

Training on use of the system

2 hours a day and successful use by 80% of the physicians

Yes if the physicians are motivated into using the system

Will give efficient patient care and improve productivity

1 month after uploading

Data updating

Patient data needs to be uploaded

Immediately by the staff

Yes, if the team is planned to work 3 hours on data every day

The result will be one point access for data

2months to match EHR dateline

Staff training

On the use of the EHR system and facilities

2 weeks

Yes by planning the training schedules

The staff will get trained and use EHR

Within 2 weeks

Wellness improvement

Impact on the healthcare facilities

Analyze today’s data without HER and after HER implementation 3 months

The healthcare system will improve

In 6 months after implementation of the system.

Patients turnover

Faster in and out of in and outpatients

Calculate turnaround time

Analyze data over a period of time

Efficient and quick access to data

The results can be measured in 6 months.


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