The world’s 3 billion-plus smartphones emit the kind of data
that health authorities covet during outbreaks. They show where
individuals are, where they’ve been and who they might have talked
to or even touched — potentially offering maps to find infected
people and clues to stopping new ones.
But gaining access to this data, even amid a global pandemic, is
made complex by the legal and ethical issues surrounding government
access to information that can reveal intimate details about
citizens’ lives. That includes clues to their social networks,
their sexual relationships, their political activity, their
religious convictions and their physical movements over previous
months and even years.
This is a central dilemma as officials in the United States and
other nations seek troves of data that might help fight the
devastating coronavirus outbreak but also could raise fears that
their government is spying on them or gaining access to information
that could be used against them later, after the health emergency
has waned.
Public-health experts argue that the location-tracking capabilities
as practiced in such countries as Taiwan, South Korea and Singapore
proved remarkably effective at helping officials control the spread
of coronavirus — and that the U.S. needs all the help it can get
amid projections that millions of Americans may get infected and
hundreds of thousands may die.
“We are at war and we are fighting for our survival, for our lives,
our health, our economy,” said Chunhuei Chi, director of the Center
for Global Health at Oregon State University. “We are stretched
very thin in most states, so this kind of technology can help every
state to prioritize, given their limited resources, which
communities, which areas, need more aggressive tracking and
testing.”
Many privacy advocates see value in potentially giving public
health authorities access to information created by smartphone use.
That’s especially true if the data is voluntarily shared, as is
already happening in several nations, where apps give users the
option of uploading their location histories to health
authorities.
“There’s no reason to have to throw out our principles like privacy
and consent to do this,” said Peter Eckersley, an artificial
intelligence researcher who organized an open letter on ways the
tech industry could help combat the outbreak.
There is far more concern, however, about the program underway in
Israel, which is using location data the government collected for
fighting terrorism, to identify people potentially exposed to the
novel coronavirus and ordering them to immediately isolate
themselves “to protect your relatives and the public.” Hundreds of
such texts started being sent by health authorities there on
Wednesday. Late Thursday, the Israeli supreme court issued a
temporary injunction, allowing only those who test positive to be
tracked, and ruled that a parliamentary committee would have to
endorse the initiative by Tuesday or it must be shut down.
In the United States, the White House has been in negotiations with
major technology companies, including Google and Facebook, about
potentially using aggregated and anonymized location data created
by smartphone use, The Washington Post reported on Tuesday, but
those efforts have been kept largely from the public Based on The
Post’s reporting, Sen. Edward J. Markey (D-Mass.) sent a letter
Thursday seeking answers about potential partnerships between the
federal government and private companies.
“Although I agree that we must use technological innovations and
collaboration with the private sector to combat the coronavirus, we
cannot embrace action that represents a wholesale privacy invasion,
particularly when it involves highly sensitive and personal
location information,” Markey wrote to Michael Kratsios, the
government’s chief technology officer. “I urge you to balance
privacy with any data-driven solutions to the current public health
crisis.”
Telecommunications giants in Austria, Germany and Italy also said
this week that they would provide anonymized data on customers’
locations to government agencies hoping to analyze people’s
movements.
O2, a telecom giant in the U.K., said Thursday that it was one of a
group of mobile operators in the country asked by government
officials to share aggregate location data on mass movements. The
discussions are in an early stage, said a spokesman, who added that
the company has “the potential to build models that help to predict
broadly how the virus might move.”
Privacy experts repeatedly have shown that supposedly anonymous
data can still be used to identify individual people, based on
their known movements and other markers. Data that’s both anonymous
and aggregated is far more private but also less useful in
identifying people at particular risk for contracting coronavirus
and spreading it to others.
The U.S. government has broad authority to request personal data in
the case of a national emergency but does not have the legal
authority, except in criminal investigations, to insist that
companies turn it over, said Al Gidari, director of privacy at
Stanford Law School’s Center for Internet and Society.
With appropriate safeguards, Gidari said the potential use of
location data to combat coronavirus is “a real opportunity to do
something positive with the technology and still protect people’s
privacy.”
But currently there are no legal controls on how the federal
government might use data once it has been collected, so location
information collected for a health emergency could later be
acquired by the FBI or the IRS.
Such complexities put companies in the uncomfortable position of
balancing public safety and their customers’ privacy in deciding
what data to share.
Many public-health experts say however that there are examples
overseas of how such technology blunted the fast-spreading
outbreak. In South Korea, the government directed tens of thousands
of quarantined people to install a “Self-Quarantine Safety
Protection” app that would monitor their phone’s location and alert
health authorities if they left home. People also could use the app
to report daily symptom check-ins and speak with the local
government official overseeing their case.
On the app's website, the country's Ministry of the Interior and
Safety said users would be protecting the “health and safety of
your neighbors through strict self-isolation and observing the
rules of life.” But because the app is voluntary, some critics have
suggested its value is limited; people who wanted to skip
quarantine could simply not turn it on.
Korean officials also routinely send text messages to people’s
phones with public-health tips and alerts on newly confirmed
infections in their neighborhood — in some cases, alongside details
of where the unnamed person had traveled before entering
quarantine.
But more so than the technology, the country’s vigorous
health-screening infrastructure — more than 300‚000 people have
been tested there in the last two months, compared to roughly
80,000 in the U.S. — has been credited by researchers with helping
the country slow the virus’ spread.
Singapore, too, has asked people to use a voluntary
location-tracking system based around QR codes — the square bar
codes with information readable by smartphones — installed in cabs,
offices and public spaces, which people have been instructed to
scan upon passing. Health officials there have said the digital
breadcrumb trail can help with infection “contact tracing,” but the
data is far from complete, likely limiting its widespread
use.
For an even more aggressive and seemingly effective example, some
public-health experts have pointed to Taiwan, an island nation of
24 million people that has recorded only 100 infections, though it
sits just 80 miles off the Chinese coast.
The country uses mandatory phone-location tracking to enforce
quarantines, sending texts to people who stray beyond their
lockdown range, directing them to call the police immediately or
face a $33,000 fine. People who don’t have a GPS-enabled phone are
issued a governmentprovided phone for the full length of the
quarantine.
Devastated by a SARS outbreak in 2003, the country has spent years
investing and preparing for viral outbreaks and, in some cases,
disinformation campaigns from neighboring China. It also has
established a government agency, the Central Epidemic Command
Center, with special crisis-era powers to gather data and track
people's movements.
When the outbreak spread, the government combined citizens’ health
records — from its universal heath-care system — with customs and
immigration records, helping piece together the travel histories of
people suspected of infection. Those histories were made instantly
available to medical providers, who tested for covid-19 and ordered
quarantines for both confirmed cases and those who had traveled
recently from widely infected countries.
For everyone else, the government offers an app that provides daily
updates on reported cases, travel restrictions and details on
community spread. Officials also make reams of real-time data
publicly available, including online maps of where people can buy
surgical masks.
The level of data gathering and surveillance is deeply intimate.
But Chi, the Center for Global Health director, said it has also
given Taiwanese people peace of mind about the unprecedented spread
of a virus they can’t see.
“When the public doesn’t get adequate information, you give room
for fake information to spread, and also panic,” Chi said. “When
you do something like Taiwan did, you feel safe: You don’t have to
worry about who’s infected. That’s not the case in the U.S.”
In the United States, wireless carriers such as AT&T and
Verizon have extensive records on their customer’s movements based
on what cellular towers their smartphones use to connect to broader
networks. AT&T said it has not had talks with any government
agencies about sharing this data for purposes of combating
coronavirus. Verizon did not respond to requests for comment.
The information collected by some technology companies is
significantly more precise, by tracking locations through GPS and
the proximity of individual users to wireless data sources. Google,
which operates navigation apps Google Maps and Waze and also
produces the Android mobile operating system, the world’s most
popular, has a particularly extensive trove of data.
Google said on Tuesday that it had not yet shared any data with the
U.S. government to help combat the outbreak but it was considering
doing so.
“We’re exploring ways that aggregated anonymized location
information could help in the fight against covid-19. One example
could be helping health authorities determine the impact of social
distancing, similar to the way we show popular restaurant times and
traffic patterns in Google Maps,” spokesman Johnny Luu said in a
statement, stressing any such partnership “would not involve
sharing data about any individual’s location, movement, or
contacts.”
Government officials also could simply buy location data from
companies that already collect and market such information,
typically from apps that gather the locations of their users. Such
data is readily accessible but regarded by technology experts as
less comprehensive and reliable than data from other sources.
There are technical limits as well. Even the most granular
cellphone data can be imprecise, potentially complicating its use
as a logbook for establishing close interpersonal contact. Most
GPS-enabled smartphones are accurate only within a roughly 15-foot
radius and can be obstructed by trees and roofs.
Many privacy advocates recall a previous national tragedy, the
Sept. 11, 2001 terrorist attacks, not only for the human toll in
deaths and dislocation but the U.S. government’s subsequent moves
to aggressively gain access to sensitive data through technical
means and expanded legal authorities.
The full sweep of that data grab only became clear years later,
perhaps most powerfully when former National Security Agency
contractor Edward Snowden shared a huge trove of classified
information with The Washington Post and other news organizations
in 2013.
That history looms over the current debate.
“It would be very unfortunate if the government’s failure to
conduct testing when it had the opportunity now became the reason
for expanded surveillance authority,” said Marc Rotenberg,
president of the Electronic Privacy Information Center, a research
and advocacy group based in Washington.
The source of location data and how it was acquired could affect
how useful it is to government health experts. Ryan Calo, an
associate law professor at the University of Washington, said
location-sharing partnerships between government and industry, like
phone location data or GPS-sharing apps, could serve as critical
tools for officials wanting to know, for instance, where crowds are
violating social-distance rules or which hospitals are dangerously
strained.
But other ideas now being pursued in the U.S., including consumer
apps where people are mapped based on their self-submitted health
status, threaten to promote a false sense of security that could
leave more people at risk.
“The immediate and obvious trouble is where you purport to convert
that information that’s crowdsourced, that’s imperfect, that can be
gamed, into some kind of broader knowledge that people can deploy
to avoid getting infected,” Calo said
Answer the following questions from the article above.
Question 1- QR codes are proposed as a potential location-tracking solution in the article. Identify three other emerging technologies that could be relevant and describe how they might be useful.
Question 2- . Identify three potential applications of intelligent information systems suggested by the article.
Question 3- Identify three potential applications of management support systems suggested by the article.
Course- Management information system
In: Operations Management
How much of a child's brain is developed by age
5?
At what age is a child's brain fully
developed?
How can a teacher improve a child's brain
activity?
In: Operations Management
CASE STUDY:
About Hewlett Packard Enterprise (HPE)… Technology innovation that
fosters business transformation
We Are In the Acceleration Business We help customers use
technology to slash the time it takes to turn ideas into value. In
turn, they transform industries, markets and lives.
Some of our customers run traditional IT environments. Most are
transitioning to a secure, cloudenabled, mobile-friendly
infrastructure. Many rely on a combination of both. Wherever they
are in that journey, we provide the technology and solutions to
help them succeed
Technology That Fuels Transformation We make IT environments more
efficient, productive and secure, enabling fast, flexible responses
to a rapidly changing competitive landscape. We enable
organisations to act quickly on ideas by delivering infrastructure
that can be easily composed and recomposed to meet shifting demands
so they can lead in today’s marketplace of disruptive
innovation.
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products, consulting and support services in a single package.
That’s one of our principal differentiators. We have
industry-leading positions in servers, storage, wired and wireless
networking, converged systems, software, services and cloud. And
with customised financing solutions and strategy, we can provide
the right tech solutions for your unique business goals.
Innovating for Today and Tomorrow Hewlett Packard Enterprise has
been in the innovation business for more than 75 years. Our vast
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capabilities are part of an innovation roadmap designed to help
organisations of all sizes – from global enterprises to local
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IT systems of the future.
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advanced research from Hewlett Packard Enterprise Labs changes the
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introduces new products and services, explores technology and
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Check out our latest news or contact the HPE media relations
team
Internet of Things Powers Transformative Growth Internet of Things
(IoT) will drive economic growth and efficiency with smarter homes,
cars, factories, businesses, and entire cities. Governments can
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collaboration and R&D investments are critical to leap to the
next level of exascale computing and to maintain U.S. economic
competitiveness through leadership in High-Performance
Computing
Connectivity Makes It All Possible Spectrum availability is
essential to the increasingly networked world. Campus connectivity
allows innovative delivery of important public services, such as
education and healthcare.
Tax Policies Foster Competitiveness Tax policies drive economic
growth and job creation. U.S. tax reform should focus on achieving
global competitiveness and encouraging R&D
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enables our technologies to reach global customers. Trade
agreements must reduce barriers and reflect the digital economy
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Hewlett Packard Enterprise's DNA and guides our operations,
innovation strategy, and employee engagement. Our sustainable
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encourage organisations to consider sustainability as an integral
factor in technology decisions to meeting the data needs of the
future Edge-centric, Cloud-enabled and Data-driven We live in a
world where everything computes. Where technology, apps and data
are driving digital transformation, reshaping markets and
disrupting every industry. In this world, success favours
enterprises that can invent, reinvent and deliver new outcomes at
warp speed. Join us to explore the hottest technology trends and
realise a vision for the future enterprise that will advance the
way we live and work. You’ll find it all at Hewlett Packard
Enterprise Discover 2018 Madrid
HPE Discover 2018: Madrid, 27 – 29 November Four powerful reasons
to attend:
1. Insight Accelerate your digital transformation. Explore new
trends, strategies and opportunities at the General Session,
breakouts and one-on-one meetings. 2. Connection Achieve lasting
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3. Knowledge Learn the best of what's been accomplished before.
Grow organizational strength through training, workshops and
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Discover 2018 Celebration, with superb food and
beverages.(www.google.com)
QUESTION
HPE focuses on planning. Debate this assertion by making reference
to the case study. In your answer pay attention to the strengths
and weaknesses of planning.
In: Operations Management
In: Operations Management
In: Operations Management
Discuss the similarities and difference between Level Shifts and Additive Outliers including how you would go about identifying them and then dealing with them in a forecasting scenario
In: Operations Management
Algol contracts to purchase an antique merry-go-round carousel from a collector living in Railton Tasmania. Algol’s business Beacon Tours has expanded into adventure tours and is wanting to further expand into the provision of amusement rides. She has been unable to locate any other merry-go-round carousels for sale anywhere else in Australia and so to find one in Tasmania has made her very happy. She negotiates what she thinks is a fair price of $28, 000. On the day arranged for payment and collection the owner of the merry-go-round informs Algol that he had ‘changed his mind’ and ‘would not part with the merry-go-round’. Algol wants an order for specific performance.
Required: Advice Algol and Beacon Tours.
*Please identify the Parties, Issues, Legal Rules, Analysis and Conclusion
In: Operations Management
In your mind is AMEX still a premium card? Perceptions of different levels, such as the standard green card, gold, or platinum cards? Why do we think card companies offer these different levels and are they still relevant in today's social and economic culture? Why do you think these companies are starting to issue metal cards for their premium members? One last thought, aside from Chase, what strides have other card offers could be a threat to AMEX? And does this matter to the younger generations?
In: Operations Management
What can happen to a business if ethical standards are not taken seriously?
In: Operations Management
Unit IV
Corporate Governance- concepts ,issues &; Theories of corporate
governance: property rights
and social institution Theories, contractual theory, stakeholder
theoryneed of corporate
governance code, Code of Corporate Practices, Social Responsibility
of Corporates, Corporate
Social Reporting.
NOTES FOR CORPORATE GOVERNANCE
In: Operations Management
Which targeting strategy is Dove following? Explain briefly. Word count limit is (max.) 300.
Company case Dove: Building Customer Relationships Everywhere, One Gender at a Time This question left Unilever managers conflicted. Success with men would provide the much-needed expansion for the brand, However, attempting to get men to perceive Dove as a manly brand risked damaging the brand's successful image among women. Additionally, Unilever already had a wildly successful men's personal care brand in Axe. However, with Dove, Unilever would be targeting men not interested in Axe's edgy-at times even risqué-and youthful image. Positioning Dove for men would require great care. When it comes to consumer packaged goods, Unilever is about as big as they come. The company is a world-leading supplier of food, home, and personal care products. Its products can be found in a whopping seven out of ten homes globally, are avail able in over 190 countries, and are used by more than 2 billion people on a daily basis. This kind of global scope is rare, and with revenues of more than $66 billion per year, you'd think that Unilever would be content to slow down a bit and tend to the businesses at hand. Instead, Unilever plans to have revenues in excess of $100 billion by 2020, How does Unilever do it? By continually creating and develop ing brands that form strong relationships with consumers in mul- tiple consumer product-market segments. If Unilever's portfolio of brands overlooks certain types of customers, then the com- pany creates or acquires a new brand. This "house of brands" approach has made Uniriever the proud owner of powerhouse brands such as Noxzema, Ragu, Axe, Ben & Jerry's, Slim-Fast, Hellmann's, Q-tips, Vaseline, and Dove, to name just a few. Dove: Made for Women? Take Dove, for example. Dove is the number one brand of per sonal cleansing products in the United States, with a product portfolio that includes body bars and washes, face care treat- ments, antiperspirants and deodorants, and hair care products. By itself, the Dove brand pulls in nearly $4 billion a year for Uni- lever, prompting one expert to call it "the most impressive brand builder in the last 15 years." But coming off its very success ful long-term "Campaign for Real Beauty, Dove was starting to experience the stagnation that many mature brands face. Dove found that it was reaching the limits of expansion and the types of extensions it could support. After stumbling with the brand's attempts to penetrate the hair care market, Unilever managers knew that Dove needed a new way to grow. Dove had always been an undeniably feminine brand. Every thing about Dove's brand image--its name, logo, color palette, and communications-was created with women in mind. Al- though this laser-focused targeting had been a primary factor in the brand's decades-long success, ironically, it had become the brand's greatest limiting factor, especially given the rapid growth in the men's personal care products category. Could Dove sell its products to men? Breaking Out of the Box Dove supported its decision to enter the men's care market with a comprehensive strategy and genuine consumer insight. Rather than simply releasing products designed for men under the standard Dove brand, Unilever created a brand within the brand-Dove Men+Care. This sub-brand provides a masculine foundation and much-needed separation from the core Dove brand. But just as important, Men+Care was extendable into virtually any type of men's personal care product. Dove also ap- pealed to men through packaging design. With a base color of dark grey and a masculine palette of accent colors, the very ap pearance of Dove Men+Care products left no question as to the intended target customer. Unilever's highly successful Axe personal care line targets sin- gle men age 24 and under who have an active interest in social- izing and dating. So, by contrast, Dove Men+Care took aim at men age 25 to 54. Research revealed that men in this distinctive demographic were evolving. Typically married, they were taking on more household duties such as cleaning and shopping than similarly aged men in prior decades. More than half of men in this category were buying their own personal care products, and most of the rest wore influencing those purchases. The first products in the Dove Men+Care portfolio were skin care items. The line included three body washes, two bar soaps, and a shower scrub, products strategically designed to comple ment each other. The idea was to appeal to "men who are com fortable in their own skin," but who were receptive to the proven moisturizing power of Dove products. Dove is one of the few per sonal care brands that most men had in their homes growing up. So there was an established level of brand recognition and brano knowledge. Shortly after introducing the initial products, Dave adde an antiperspirant to the Men+Care line. More recently, Don Men+Care has become a more full spectrum brand that include facial care and hair care products. With its line of facial care prod ucts, Dove urges men to "Take better care of your face," wherea: its hair care products promise, 3X stronger hair." These nev product lines extend Dove's heritage in cleansing, moisturizing and providing the ultimate care. The Dove Mon+Care facial care products are designed to complement each other by helping men care for their skin in three casy steps: facial cleansing (cleanser that fights dryness), shaving (shaving gel that prevents irritation, and face care (post shave balm soothes skin and a moisturizer that hydrates and protects). Dove's rosearch revealed that 48 percent of men in the United States never use face wash and 46 percent never use a face moisturizer, even though most men admit they know they should. Rob Candelino, vice president of Unilever Skincare, explains the insight behind the facial care products and their positioning: "Men today have a great deal to care about from their families to their careers, but they don't always give their personal care the same level of attention. Neglecting to properly cleanse and mois- turize their skin, or doing so but using harsh products like regular soep, al contribute to a man's face looking tired and feeling wom. New Dove Men+Care Face products seek to help men eliminate needless torture from their grooming routine and help put their best face forward when it matters most." "Men today have a great deal to care about from their families to their careers, but they don't always give their personal care the same level of attention. Neglecting to properly cleanse and mois- turize their skin, or doing so but using harsh products like regular scep, al contribute to a man's face looking tired and feeling wom. New Dove Men+Care Face products seek to help men eliminate needless torture from their grooming routine and help put their best face forward when it matters most." Unilever has taken great care to craft promotional message consistent with the brand image of Dove Men+Care. The launci of its facial care products was accompanied by an ad showing the abuse a man's face takes. Snowballs, motor oil, pokes fron a child, windburn from a roller coaster, and "deserved" slaps pro vided illustration for the tagline, "End the face torture." A series a follow-up ads showed real men describing their typical face care routine (soep, no moisturizer, stinging after shavel followed by the results they experience ("It feels tight." "It doesn't feel good at all and Definitely stings"). Dove Men+Care facial products are distributed alongside other Men+Care products through grocery store chains and mass merchandisers and are priced competitively with simila products from Neutrogena and Noxema. The products have per formed well, prompting Unilever to up the ante. Less than a yea after the introduction of Dove's line of men's facial care products. Unilever added the three-step five-product Expert Shave line to Men+Care. With prices starting at $21.99 for each item, Dove is eyeing the market for men's products from department store brands like Clinique, Sephora, Tom Ford, and Kieni's. Most recently, Dove has taken its advertising for Men+Care to a new level. According to Candelino, "We hear from 73 percent of men that they're falsely or inaccurately depicted in advertis- Ing. Specifically, says Candelino, the common depictions of mer nacivertising can be boiled down to three categories: guys ob- Sessed with winning the affections of women, he-men who are into stereotypical manly activities such as body building or fast cars, and dads who are seen more as buffoons than respected parents. So Dove Men+Care launched a campaign to combat these caricatures as much as build its own brand. Called "Real Moments, the campaign promotes real-life fatherhood tales from father figures like Miami Heat star Dwyane Wade. Having just written a book entitled, A Father First: How My Life Became Bigger than Basketball, Wade was the perfect celebrity to give an endorsement. "When fans learn that playing 'Defense" for Dwyane Wade means teaching his sons how to guard a mini- hoop in his living room, instead of a fellow player during a profes- sional game," says Candelino, it hits home where men today place priority-caring for their family comes first." An Instant Success In a short period of time, Dove has accomplished a great deal. It successfully stepped outside the established boundaries of a brand created to target a specific market segment-women. In breaking beyond that segment, the brand has become an au- thority on mon's personal grooming. And Dove has done this without alienating its core segment of women. Unilever's investment in Dove as a men's care brand seems to have paid off. Shortly after the new Dove Men+Care line debuted, Symphonyirl put the new brand on its list of top 10 new products. In an annual study of most desirable brands, Dove ranked fourth among both women and men. Best of all for Unilever, Dove's previously flat overall sales rose 9.8 percent in Men+Care's first year and have continued to climb since. It seems that Dove's stated objective for Dove Men+Care, to "al- low men to better care for themselves so they can care for what matters most to them," is right on target.
In: Operations Management
Unit III
Corporate Social Responsibility- meaning, nature and relevance;
Ethics and social
responsibility; Profit Maximization; Forms of social
responsibility- social obligation, social
reaction, social responsiveness; Importance of Values in
Management;
NOTES FOR CORPORATE GOVERNANCE
In: Operations Management
What are the challenges of a steadily growing elderly inmate population?
In: Operations Management
I have always felt like any business that pursues an opportunity solely for the sake of money will have a hard time succeeding. I strongly believe that you need to have a more complete "Why" around why you are doing something.
Personally I think the examples in the NFL case bear this out. The MLB and the NBA could say something like: "Yes we want to make more money, but we really want to expand the profile of our game where there are already people playing the sport, and this will help us keep our position as the best league for this sport in the world." The NFL didn't have that, and only went after money (not including the recent past). I think their struggles to expand show that your businesses expansion decisions should be driven by a "Why" that has nothing to do with profits, and AFTER you have answered that question you can worry about profits.
What are other's thoughts?
In: Operations Management
Unit-IV
Marketing Channels, their Structure ; Channel Intermediaries-Role
and Types; Wholesaling and
Retailing; Logistics of Distribution; Channel Planning,
Organizational Patterns in Marketing Channels:
Assessing Performance of Marketing Channels; International
Marketing Channels.
NOTES FOR SALES AND DISTRIBUTION MANAGEMENT
In: Operations Management