In view of COVID-19 impact on businesses, organizations are planning to cut costs and one of the strategy of cutting cots is downsizing. Considering any large service organization, which strategy of downsizing in your opinion would be most appropriate? Provide justifications for your answer.
In: Operations Management
Describe in detail an organizational structure that would be suitable for an organization to have success in the fast food restaurant industry. Do you think the ideal structure would be different for a small expensive restaurant with a celebrity chef? Give reasons for your structure decisions
In: Operations Management
Alan Smith was the senior manager of a marketing and
sales team at a medical devices company. Since his team was all
together at a large off-site company event for three days
(something rare given their travel schedules), he had pulled them
together to discuss an important hire. The team needed to choose
someone for a key management role with core responsibilities, such
as attracting new business and promoting overall revenue
growth.
After sorting through a large pool of applicants, he and several
others on the team had narrowed down the field to two
well-qualified internal candidates. Smith was now meeting with this
team and with his own boss present to decide which of the two to
hire. Even though Smith was not the most senior person there, he
was clearly the one authorized to make the decision. He had decided
at the outset to be in “listening” mode so as not to potentially
bias the team toward his viewpoint, but rather to let them speak
freely.
The first candidate was Mita Anand, who had excellent performance
metrics. She was known to be a broad thinker, very outgoing, and
willing to speak her mind.
The second candidate was John Merriweather. He was also a
consistently strong performer, and he had a good reputation
throughout the company. Culturally, he would be an easy fit with
the rest of the team as well, having a similar temperament,
interests, and points of view on most matters.
For the first few minutes of the discussion, various team members
spoke about their experiences with, and opinions of, one or both
candidates. Because both were unambiguously strong performers on
the metrics used in their current roles, the discussion was so far
confirming the choice of these two as the finalists, but wasn’t
moving the needle clearly in the direction of either Anand or
Merriweather. Until, that is, Elliott Bowers (a team manager who
would be at an equivalent level with the candidate eventually
chosen) spoke up.
“I’m surprised no one has mentioned what happened last night, since
I know many of you noticed it,” Bowers began. “At the party last
night, Mita did that wild group karaoke on stage. I heard she
stayed out all night. I just don’t think it’s appropriate for a
manager in our industry—let alone a mother—to behave like
that.”
“Yes, it was pretty noticeable,” agreed another team member, who
then asked, “But there weren’t any clients in the room, were
there?”
“No, but I just don’t know if I can really trust her
decision-making if that is how she behaves,” Bowers replied.A few
others nodded their head in apparent agreement, but no one picked
up on Bowers’s thread directly. Instead, the next comment moved
back to a question about whose specific background experiences
might be more valuable in the managerial role. Although Smith
didn’t ask for a straw vote to see where people were at, he sensed
that the group had begun to lean toward Merriweather.
After a few more minutes of discussion where nothing particularly
differentiating was said, Smith sensed the conversation had reached
a point of diminishing return, and thus brought the meeting to a
close. He thanked everyone for their contribution, and said he
would let them know his decision soon.
Question 3 :
As a leader, provide recommendations on how to apply gender
Equality in your Organization ?
In: Operations Management
Question 3
Compose a literature review surrounding the debates on “The impact of a good marketing strategy on an organisation’s performance”. This submission will serve as part of your motivation or presentation to your Manager, pending on how well you gather and present the information pertaining to the above. (25)
In: Operations Management
Rules of Evidence
Evaluating Deception
In: Operations Management
Alan Smith was the senior manager of a marketing and
sales team at a medical devices company. Since his team was all
together at a large off-site company event for three days
(something rare given their travel schedules), he had pulled them
together to discuss an important hire. The team needed to choose
someone for a key management role with core responsibilities, such
as attracting new business and promoting overall revenue
growth.
After sorting through a large pool of applicants, he and several
others on the team had narrowed down the field to two
well-qualified internal candidates. Smith was now meeting with this
team and with his own boss present to decide which of the two to
hire. Even though Smith was not the most senior person there, he
was clearly the one authorized to make the decision. He had decided
at the outset to be in “listening” mode so as not to potentially
bias the team toward his viewpoint, but rather to let them speak
freely.
The first candidate was Mita Anand, who had excellent performance
metrics. She was known to be a broad thinker, very outgoing, and
willing to speak her mind.
The second candidate was John Merriweather. He was also a
consistently strong performer, and he had a good reputation
throughout the company. Culturally, he would be an easy fit with
the rest of the team as well, having a similar temperament,
interests, and points of view on most matters.
For the first few minutes of the discussion, various team members
spoke about their experiences with, and opinions of, one or both
candidates. Because both were unambiguously strong performers on
the metrics used in their current roles, the discussion was so far
confirming the choice of these two as the finalists, but wasn’t
moving the needle clearly in the direction of either Anand or
Merriweather. Until, that is, Elliott Bowers (a team manager who
would be at an equivalent level with the candidate eventually
chosen) spoke up.
“I’m surprised no one has mentioned what happened last night, since
I know many of you noticed it,” Bowers began. “At the party last
night, Mita did that wild group karaoke on stage. I heard she
stayed out all night. I just don’t think it’s appropriate for a
manager in our industry—let alone a mother—to behave like
that.”
“Yes, it was pretty noticeable,” agreed another team member, who
then asked, “But there weren’t any clients in the room, were
there?”
“No, but I just don’t know if I can really trust her
decision-making if that is how she behaves,” Bowers replied.A few
others nodded their head in apparent agreement, but no one picked
up on Bowers’s thread directly. Instead, the next comment moved
back to a question about whose specific background experiences
might be more valuable in the managerial role. Although Smith
didn’t ask for a straw vote to see where people were at, he sensed
that the group had begun to lean toward Merriweather.
After a few more minutes of discussion where nothing particularly
differentiating was said, Smith sensed the conversation had reached
a point of diminishing return, and thus brought the meeting to a
close. He thanked everyone for their contribution, and said he
would let them know his decision soon.
Question 1 :
After reading the 'Whom should we promote case, answer the
following.
A) Identify the main characters in this case, B) according to your
understanding, what is / are the main issue (s)?
C) According to the information you have been provided, if you w e
in Smith 's position, who would you choose and why?
In: Operations Management
Mexico Inc. has opened numerous restaurants near college campuses. Given below are student population in thousands (X) and annual revenue in millions at Taco Sell (Y) for various campuses.
Student Population in thousands (X) |
Annual Revenue in thousands (Y) |
|
8 |
97 |
|
5 |
80 |
|
17 |
127 |
|
10 |
95 |
|
21 |
115 |
|
3 |
80 |
|
9 |
90 |
a) Is this a time series or a causal relation case?
b) Please develop a regression equation for this case (write the equation clearly)
c) How good is the model (that is what can you say about the model given the r2 value)?
d) Now, the company is contemplating opening an outlet at IUP
(current student population 10,000). Make a forecast of annual
revenue at the IUP outlet of Taco Sell
.
In: Operations Management
Identify the nine functions of the Value Chain, and then explain what specific information is provided in Capstone to do this kind of organizational analysis? Are all functions accounted for within the simulation? Where would you find data in the Reports to do a Value Chain analysis? Be as specific as possible.
In: Operations Management
Critically explain how corporate growth strategies can contribute to gaining competitive advantage on a business-level in the fashion industry. Please use relevant theoretical frameworks and real-life example (s).
In: Operations Management
Critically discuss the different business-level strategies that a company can adopt and please indicate which strategy is most beneficial to follow in the smart phone industry.
In: Operations Management
Question 2
Read the extract below and answer the question that follow.
Strawbwrry international wishes to conduct a research study using their employees as key participants. The organisation maintains a global footprint and employs over 25 000 employees at several branches worldwide.
2.1 Discuss the reasons why sampling such a population is necessary (10)
2.2 Describe four types of non-probability sampling. (8)
2.3 Critically analyze the principle of sampling. (12)
In: Operations Management
When customers have an unpleasant customer experience, the company no longer has to worry about them telling a few friends and family; the company now has to worry about them telling everyone. Internet service providers are giving frustrated consumers another means of fighting back. Free or low-cost computer space for Internet websites is empowering consumers to tell not only their friends but also the world about the way they have been treated. A few examples of disgruntled customer stories from the Internet include:
■ A bike-riding tourist requires stitches after being bitten on the leg by a dog. The tourism company is banned from renting bikes and in turn bars the tourist from taking any future tours.
■ A customer leaving Best Buy refuses to show the receipt voluntarily to the guard at the door. The Best Buy employees try to seize the customer’s cart and then decide to park a car behind the customer’s vehicle.
■ Enterprise Rent-A-Car operates a high-stress business, and frequently its customers find that the company did not honor reservations, did not have cars ready for reservations, rented cars with empty tanks of gas, and charged higher rates to corporate account holders.
The pervasive nature of the Internet is increasing customer power and changing business from product-focused to customer-focused. Explain the difference between product-focused business and customer-focused business and why CRM is more important than ever before.
In: Operations Management
BUSINESS FUNDING
Covenants analyses (lockup, permitted transfer, staging technique, Stock options, callable and puttable securities, puttable security, tag-along right, drag-along right, right of first refusal, exit ratchet)
In: Operations Management
explaini the rational behind integrating different techniques to assess firm performance and competitive advantage, and thendiscuss why balanced scorecard model differ in its application between red and blue ocean strategies.
In: Operations Management
X Company supplies ink cartridges for printers on the aftermarket. The demand for the cartridge averages 20,002 units per year, and operates 365 days per year. The holding cost of the cartridge is $5 per unit per year while the ordering cost is $100 per order. The company is currently using a periodic (P) inventory system, holding 1000 units in safety stock to cover demand uncertainty and placing orders for every 73 days. The company is investigating the possibility of implementing a continuous review (Q) inventory system holding 15 units in safety stock to cover demand uncertainty. Use this information to answer the following questions.
1-If Company X were to use a Q system with a lot size of 200 (not the EOQ), what should the reorder point be? Assume 15 units will still be held in safety stock.
2-Under the company's current P system, how much will the annual holding costs be? Assume 1000 units will still be held in safety stock.
3-Under the company's current P system, how much will the annual ordering costs be? Assume 1000 units will still be held in safety stock.
4-What should the target level be for the P system?
In: Operations Management