3. Service brands face many challenges because of their unique characteristics. Identify a brand you are familiar with and evaluate how the service brand overcomes these unique challenges
In: Operations Management
In: Operations Management
58. If a person dies with a Will, the person who oversees the
deceased's estate is called what?
Answers:
A. Administrator
B. Executor
C. Referee
D. Trustee
59. In what type of contract is the "co-signer" on the same
level of legal liability as the debtor?
Answers:
A. Collateral
B. Guarantor
C. Secured
D. Unsecured
60. Mere limited access to real property (typically to gain
ingress/egress to an adjoining property) is referred to as
what?
Answers:
A. Easement
B. Lease
C. License
D. Sale
61. What type of contract, if impossible to complete within one
year, must it be to be included under the Statute of Frauds?
Answers:
A. Bilateral
B. Multilateral
C. Real property
D. Unilateral
In: Operations Management
Explain why motivation is important with an organization? What can occur if employees lose their motivation? Provide specific examples
In: Operations Management
What is the best entry strategy for Germany? choose from these (Export/Import, Wholly Owned Subsidiary, Mergers/Acquistions, Alliances and Joint Ventures, Licensing agreements, and Franchising)
What is the best Organizational Structure for Germany?
In: Operations Management
Of critical importance when learning at the graduate level particularly in MBA programs is practical experience. Given the time constraints it is not easily feasible to invite guest speakers so the opportunity to conduct an interview becomes valuable.
In this class you will need to identify someone in an organization who is either responsible for or at least involved in the process of procurement (even if they only occasionally participate). Ideally, the type of procurements should be projects but if this is not feasible, other procurement types can be considered.
Assignment
1. Identify someone involved in procurement at an organization and indicate there position and the nature of the business. Students need to email me for approval giving the person’s position as it relates to procurement as well as the nature of the business (it is fine to maintain confidentiality).
2. Briefly present the nature of business at the organization.
3. Indicate the structure & process of procurements.
4. Conduct the interview indicating the length of time for the interview.
5. Determine relevant aspects of procurement according to what you have learned in lectures and from the two textbooks. (You should address key topics particularly as they relate to Project Procurement. (Insure in your report the sections of the interview related to course procurement topics).
6. Provide a critique of what is positive and negative about the results of the interview.
7. Submit the project assignment according to the announcement in made in class.
8. The paper should be 3-5 pages (single spaced).
what is kind of info you need ... i sent all info that i have it ..please .if you cant help me please say because i do not have a lot of time
In: Operations Management
Question 1 The following questions are based on the letter
below.
Dear Madam:
Unfortunately, because you have not paid your account for the last
three months, we have absolutely NO CHOICE but to turn off your
heat soon. We know that winter is upon us and it's a horrible time
to be without heat, but you really brought this on yourself.
Next time, we recommend PAYING your bills ON TIME. If you get us
your outstanding payments soon, you can keep your heat. As always,
we appreciate your business and value you as our customer.
Sincerely, Tcnaga Api Customer Service Team
(a) Evaluate THREE (3) effectiveness of the letter. You are
expected to include aspects of you-attitude and positive emphasis
in building goodwill.
(b) Rewrite the letter in a way that builds goodwill to the
customer and at the same time, delivers the message.
In: Operations Management
46. Which of the following are recoverable if a contract is
found to be legally void?
Answers:
A. Consideration already paid
B. Damages for breach
C. Both A and B
D. Neither A or B
47. Contracts where the principal objective is illegal are
generally considered voidable.
Answers:
True
False
48. Ignorance of fact or special regulation is an exception to
the general rule that illegal contracts are void applies only if no
immoral behavior or threat to public welfare occurred.
Answers:
True
False
49. Knowingly entering into an illegal contract to avoid
liability on a later breach of contract action arising under the
original contract because of the original illegality is a viable
legal defense.
Answers:
True
False
In: Operations Management
write a report about the obstacles/barriers that obstruct and disserve the implementation of Total Quality Management (TQM).
Hint:
you can choose any governmental/private institute as an example in the report
it recommended tp include a practical example
it is recommended the institute is related with manufacturing field
In: Operations Management
The following table lists the components needed to assemble an
end item, lead times (in weeks), and quantities on hand.
| Item | Lead Time | Amount on Hand |
Direct Components | |||
| End | 2 | 0 | L(2), C(1), K(3) | |||
| L | 2 | 8 | B(2), J(3) | |||
| C | 3 | 12 | G(2), B(2) | |||
| K | 3 | 17 | H(4), B(2) | |||
| B | 2 | 32 | ||||
| J | 3 | 27 | ||||
| G | 3 | 5 | ||||
| H | 3 | 0 | ||||
a. If 43 units of the end item are to be
assembled, how many additional units of B are needed?
(Hint: You don’t need to develop an MRP plan.)
Additional units
b. An order for the end item is scheduled to be
shipped at the start of week 13. What is the latest week that the
order can be started and still be ready to ship on time?
(Hint: You don’t need to develop an MRP plan.)
The latest week
In: Operations Management
Read chapter 15 (distribution). Discuss what your distribution strategy will be for rehabilitation facility athletes comeback from injury without fear of being reinjured. This will consist of physical therapists, orthopedic surgeons, personal trainers, and coaches.. What will be your strategy to get your product or service to your customer?
In: Operations Management
What are some costs (both hard dollar and soft dollar) that result from improper project management in a software development effort? Identify at least three (3) and provide a thorough discussion of each of them. Note: do not simply describe causes of improper project management – you are to focus costs resulting from poor management. At least one of these three must be a ‘soft-dollar’ cost.
In: Operations Management
List the common types of statistical measures that might be used in Statistical Methods in Quality Management to track the central tendency and spread of the output from a process. For each statistical measure describe a situation when you would choose to apply the specific measurement technique.
In: Operations Management
BONUS COMPENSATION
You have to make bonus recommendations for eight managers that you hired this year. The salary range for the job is ($63,000 - $70,000). They have just completed their first year with the company and are now to be considered for their annual bonus. Indicate the size of the bonus that you will give the managers by writing a dollar amount next to their names. You have a total of $15,771 available (3% of total salary).
$__________ A.J. Adams. Adams is not, as far as you can
tell, a good performer. You established some fairly easy goals with
Adams at the beginning of the year. Few of them have been met. You
have checked your view with others, and they do not feel that Adams
is effective either. However, you happen to know Adams has one of
the toughest work groups to manage. Adams’ subordinates have low
skill levels, and the work is dirty and hard. If you lose Adams,
you are not sure whom you could find as a replacement. Salary:
$69,000
$__________ B.K. Berger. Berger is single and seems to
live the life of a carefree swinger. In general, you feel that
Berger’s job performance is not up to par, and some of Berger’s
"goofs" are well known to the other employees. Once again, the
goals that you and Berger set at the first of the year were
relatively easy and you are not satisfied with his accomplishment
of them. Salary: $65,000
$__________ C.C. Carter. You consider Carter to be one of
your best subordinates. Carter established some aggressive goals in
January and has met them all. It is quite apparent, however, that
other people don’t agree with your positive assessment of him.
Carter has married into wealth, and, as far as you know, doesn’t
need additional money. Salary: $69,200
$__________ D. Davis. You happen to know from your personal relationship that Davis badly needs more money because of certain personal problems. As far as you are concerned, Davis also happens to be one of the best of your subordinates. Like Carter, Davis has done an excellent job accomplishing beginning-of-the-year goals. For some reason, your other subordinates do not share your enthusiasm. You have heard them make joking remarks about Davis’s performance. Salary: $65,400
$__________ E.J. Ellis. Ellis has been very successful so far as judged by goals accomplished. This particularly impresses you, since it is a hard job. Ellis needs money more than many other people and is respected for good performance. Salary: $67,000
$__________ F.M. Foster. Foster has turned out to be a very pleasant surprise to you, has done an excellent job, has exceeded performance goals, and is seen by peers as one of the best people in your work group. This surprises you because Foster is generally frivolous and doesn’t seem to care very much about money or promotion. Salary: $63,600
$__________ G.K. Gomez. Your opinion is that Gomez just isn’t cutting the mustard. The few goals that were set at the beginning of the year are not being aggressively pursued. Surprisingly enough, however, when you check with others to see how they feel about Gomez, you discover that Gomez is very highly regarded. You also know that Gomez badly needs a bonus. Gomez was just recently divorced and is finding it extremely difficult to support a house and a young family of four as a single parent. Salary: $63,000
$__________ H.A. Hunt. You know Hunt personally. This employee seems to squander money continually. Hunt has a fairly easy job assignment, and your own view is that Hunt doesn’t do it particularly well. Performance goals are sporadically met. You are, therefore, quite surprised to find that several of the other new managers think that Hunt is the best of the new group. Salary: $63,500
In: Operations Management
A firm has two types of sales for one product: online and mail order. The firm understands these two types of sales to be substitutable. The firm's standard mix is 3 online sale(s) for every 8 mail order sale(s).
The firm's actual sales were 10,000 total units with 4,000 online sale(s) and 6,000 mail order sale(s).
What is the firm's mix variance for sales?
NOTE: only input a number, without indicating favorability (for simplicity, I've made sure that the relevant variance equation leads to a positive number). Round final answer to cents if necessary.
In: Operations Management