Toyota is unable to stay ahead of the company General Motors in the Chinesee Market. What can be a recommended solution for them to try to overcome this issue? In other words, what should they do to try to stay ahead from General Motors?
In: Operations Management
Mark which type of power does the parent best illustrate in the following scenario. A child asking why they need to clean their room. The parent responding, "I'm your parent, that's why."
a. Legitimate Power b. Referent Power c. Expert Power d. Reward Power e. Coercive Power
In: Operations Management
If you have participated in a Value Chain or other financial assessment of a company's logistics network, please describe the outcomes of that evaluation. If you have not, please describe a process that you are familiar with and discuss what functions are being performed that do not seem to add economic value.
In: Operations Management
Mark whether the statement is an example of a directive or a directive with collective sanction. A parent telling their child to clean their room. One person blackmailing another person Asking a server in a restaurant to bring you more napkins. Stating "I do" during marriage vows. The phrase "please stand for the national anthem" before a baseball game The sentence "I will faithfully execute the Office of President of the United States, and will to the best of my ability preserve, protect, and defend the constitution [. . .]"
A supervisor telling an employee to "manage the front desk." A friend asking "Are you going to be around this weekend. I need someone to watch my dog" A. directive B. directive with collective sanction
In: Operations Management
min 250 words, Describe how the military and the government were driving forces behind the development of the computer and the internet. Be specific in the tools they were looking for, the technology that was developed, and how it was used to spread to the civilian market.
In: Operations Management
Word Limit: 300 words
Write an essay on Professionalism. Explain it in the context of the work you do. For instance, if you are a Police Officer then how do you relate Credibility and the three pillars of credibility to your work? How can you demonstrate that as a Police Officer? Similarly, if you are a doctor or a Fire Fighter or an operator or a PR professional how can you do that? Answer with respect to your own profession
Word Limit: 300 words
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Note: Plagiarism is strictly prohibited please do not copy from internet
In: Operations Management
How did Apple succeed in the music retail business? Use five forces to analyze that business. Are there any lessons Apple can take from that and apply to its watch business? What are they
In: Operations Management
How do you see the difference between quantitative vs. qualitative research? Do you think 1 is more reliable than the other? Why? If you were conducting some marketing research on launching a new product or service for your employer/organization, which 1-2 specific research tools might you recommend to your supervisor to pay for?
In: Operations Management
Give examples of how politics in an organization can result in both positive and negative outcomes.
In: Operations Management
Write a paper about the effects of an epidemic or a pandemic on supply chains. You can write about one epidemic/pandemic or more and you can write about any country/region you'd like or the whole world.
A minimum number of words 1,200 maximum 2,000 Must have at least 2 journal articles citing, 1 book (other than Operation management Arab world edition), and 3 recent newspaper articles. You can use official websites, as well. Appendix must include links/copies to all your sources using APA citation style.
In: Operations Management
Advantages and disadvantages of Transformational leader and examples
In: Operations Management
Has Bureaucracies impacted your life?
In: Operations Management
Discuss : What are IKEA’s competitive priorities?
List up 2~3 competitive dimensions that you think they have chosen to compete on.
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In: Operations Management
PERFORMANCE APPRAISAL/COMPENSATION EMAILS Situation:
The OL organization is a medium to large-sized service organization in New England. The OL organization’s performance appraisal system, which was designed by the HR Department several years ago, requires that all employees be evaluated by their supervisor on an annual basis except for new employees, who are appraised after the first 90 days (the probationary period). The performance appraisal form, which is used for all employees, is shown below. Supervisors are required to complete this form covering each of their employees at the appropriate time. They should discuss the evaluation with the employee, ask each employee to sign the form at the end of the interview, and return the completed form to the HR department. The organization has several different wage structures, including one for executives, one for managers, and one for all the other workers. The job evaluation is the point factor technique in which all jobs receive a point value based on an assessment of compensable factors. Jobs are then assigned to a grade level, and each grade has an entry or minimum rate and a maximum salary payable for the jobs in that grade. The amounts between the entry rate and maximum comprise the salary range for the grade. Adjustments to the ranges are made periodically as area market rates change. Salaries are directly related to the work they do and how well they do it. The salary is based on the point evaluation and the survey results. The company is generally considered to be competitive when surveyed in their market. Usually employees begin at the bottom of each pay grade. Employees are considered for a merit increase after six months of service and then they annual receive a merit increase at the end of each year. Cost-of-living increases are also granted periodically by the organization to all employees. You are Sandy, the Human Resource Manager, and have received the following memos and emails over the last several days while you were out of the office. Please respond to each of the memos. First, you should reply to the memo. Then if necessary state what other actions you might take (other than replying to the email). Finally, you should state the importance of each memo as either critical, medium, or of low importance.
Item 1 FROM: Charlie Counter, Accounting Department, [email protected] SUBJECT: 90-Day Employee Evaluation TO: Human Resource Department, [email protected]
I just received my first performance evaluation and received mostly “3s” or very average ratings. I asked my supervisor why I did not receive better ratings she said that her evaluation of me was good. She said that I was making good progress on the job. She added that, if I continue to show improvement, I will receive higher ratings in the future. When I asked her why I did not receive better ratings, she replied that I was relatively inexperienced compared to other employees. Why am I being evaluated against older, more experienced employees? That does not seem fair. I believe that considering my limited experience I deserve higher evaluations.
Item 2 FROM: Johnathon Pine, Computer Center, [email protected] SUBJECT: Performance Evaluation TO: Human Resource Department, [email protected]
I just received my evaluation and found out that I received mainly 4s. I have been working at the Computer Center a few years and I don’t seem to improve much. I asked my supervisor for feedback so that I could improve. I wouldn’t complain but I have asked my supervisor for feedback so that I could get a better appraisal next time, and he had difficulty telling me how to do it. If I can’t get the proper feedback how am I expected to improve? I don’t think this system is fair. Can somebody give me feedback? ________________________________________________________________
Item 3 FROM: Bonnie Jell, [email protected] SUBJECT: Administering Employee Evaluations TO: Human Resource Department, [email protected]
I have recently received from your office a request to conduct evaluations this month on my employees. As you probably know, I was promoted to this supervisory position only one month ago from another company as a result of the former supervisor’s termination. I don’t feel that I can presently conduct a fair evaluation of these employees because I have only observed them for one month. Can I receive help since the appraisal should assess a full year’s performance?
Item 4 FROM: Kelly Pool, Supervisor, [email protected] SUBJECT: Evaluation of Karen Kent TO: Human Resource Department, [email protected]
Yesterday afternoon I conducted an evaluation interview with Karen Kent and when I told her I gave her a “3” on “Teamwork” she got quite upset and defensive. She said that the evaluation should have been at least a “4” and possibly a “5.” I attempted to explain my evaluation to her, but she disagreed and would not listen to me. She continued to argue with me stating that I did not really understand her teamwork skills. Karen received a “4” evaluation last year on “Teamwork” and a 3.5 overall evaluation this year. What should I do if this happens again?
Item 5 FROM: Matt Million, Supervisor, [email protected] SUBJECT: Evaluation complaints TO: Human Resource Department, [email protected]
I have received a number of complaints from some of my employees that I grade too hard compared to other supervisors. These employees complain that this results in very little merit pay for them each year. They are not listening to the feedback I am giving them since they are so concerned with some of the low ratings which result in lower pay increases. I don’t know what to do. Should I ignore it or should I change the way I give ratings? Please advise.
Item 6 FROM: Mary Smith, Purchasing, [email protected] SUBJECT: Improving Performance TO: Human Resource Department, [email protected]
I was wondering if you can offer me some advice or assistance. I have been getting good appraisals, mostly 4s. I would like to improve and spent a lot of time working on my self- appraisal. When we sat down for my evaluation, my supervisor pretty much ignored everything I had written. In fact, he seemed to concentrate on some of the more trivial duties. Please advise.
Item 7 FROM: Jeff Flock, Supervisor, [email protected] SUBJECT: Performance evaluation of Linda Lester TO: Human Resource Department, [email protected]
I have received a number of complaints from some of my employees. They believe that my appraisals and feedback seem to be based only on what they do in the last several weeks. They say that their evaluation ratings are not fair. Please advise.
Item 8 FROM: Donna Carol, [email protected] SUBJECT: My Performance evaluation TO: Human Resource Department, [email protected]
In my last performance appraisal, I was rated much lower than my previous appraisal. Before this current appraisal my supervisor, Tom Trash, asked me out on a date and I declined. I thought the issue was over because he did not react very negatively when I declined to date him. It seems, however, that it might have since I am pretty sure that my performance has not changed significantly even though my ratings have. Furthermore, the rumor is that the woman he is dating is receiving higher appraisals since they have been dating. I don’t believe this is fair, but I am not sure what to do?
Item 9 FROM: Sam Mullen, [email protected] SUBJECT: Pay TO: Human Resource Department, [email protected]
Tom Jenkins has been with the company for ten years. His present position is Systems Analyst 1 and is at the maximum pay level for his grade. The Wonton Company has offered him another position, which would give him a 10% increase in salary for similar duties. Based on his financial obligations to his family, he claims he is need of higher pay. Since he enjoys working for our company and has been a tremendous asset to our company, and it would be difficult to promote him to SA II, is there any way you could match their offer? I know he would stay if we could offer him a significant increase. Can we give him more than his grade allows?
Item 10 FROM: Shawn Sollen, [email protected] SUBJECT: Pay TO: Human Resource Department, [email protected]
One of my employees has been working in IT for more than 8 years and is making about the same salary as one of my new employees in the same job. This is unfair since the one with seniority, Jake, is likely to find out about this sooner or later and I don’t want to lose him. This compression problem is likely to cause conflicts since the market has continued to increase entry-level IT salaries 30% over the last three years. Can we increase the salaries of the high-performing, senior IT people? What can we do about this?
In: Operations Management
1. Much of pay is based on equity or perceptions of equity. People compare themselves to others both inside and outside the organization. These comparisons on both outcomes and inputs can result in tension and dissatisfaction and then turnover. Can you give examples of inequity that caused problems for yourself or others? Try to use equity theory in your discussion if you can
2. The Fair Labor Standards Act deals with minimum wage, child labor laws, and Overtime. The last administration wanted to allow more overtime for more jobs (exempt versus non-exempt). The current administration is likely to change this so that there are fewer jobs of non-exempt status (can receive overtime). What do you think? Second, minimum wage is an important topic and the question is why isn't the minimum wage tied to inflation?
3. With job-based pay, there are a number of problems that can occur. One example is compression when the market lifts the starting pay for the job to approximately the same level as that of workers with more experience in the same job. The reason is that previous raises have not been large enough to offset the steep rise in pay for that job in the market. The result is that experienced workers are making around the same pay as those with no tenure in the job. Then there are other problems such as employees not receiving wages for extra time spent on the job (wage theft). Have you seen compression or other compensation problems?
In: Operations Management