Questions
Self-esteem in the work environment is crucial to the overall success of everyday business operations and...

Self-esteem in the work environment is crucial to the overall success of everyday business operations and functions for the employee and employer; therefore, it is important to identify healthy self-esteem development and how to overcome communication barriers.

Create a PowerPoint presentation (minimum of 10 slides) on how to overcome communication barriers—verbal and nonverbal (identify and explain with supported data and illustrations).

In: Operations Management

Describe the matrix organizational form? What are its advantages and disadvantages? Discuss the importance of negotiations...

Describe the matrix organizational form? What are its advantages and disadvantages? Discuss the importance of negotiations between project and functional managers?

Define each of the key elements of project planning? What is required in a project audit? What purpose do project audits serve?

In: Operations Management

Define the terms ‘risk’, ‘certainty’ and ‘uncertainty’ as they relate to managerial decision-making. Using examples from...

Define the terms ‘risk’, ‘certainty’ and ‘uncertainty’ as they relate to

managerial decision-making. Using examples from any published news

sources, describe what types of situations would count as risk, certainty and

uncertainty from a managerial perspective. 250 words or less

In: Operations Management

Florida State How can securities be registered in Florida List the cites of any statutes in...

Florida State

How can securities be registered in Florida List the cites of any statutes in Florida permitting the following:

a. Registration by filing

b. Registration by coordination

c. Registration by qualification

In: Operations Management

Case Study: Evaluating the Training Effort After trainees complete their training (or perhaps at planned intervals...

Case Study: Evaluating the Training Effort

After trainees complete their training (or perhaps at planned intervals during the training), the program should be evaluated to see how well their objectives have been met. Thus, if assembler should be able to solder a junction in 30 seconds, or a Xerox technician repair a machine in 30 minutes, then the program`s effectiveness should be measured based on whether these objectives are met. For example, are your trainees learning as much as they can? Are they developing the preplanned skills? Is there a better way for managing the training process? These are some of the questions you can answer by properly evaluating you training effort. Many companies that invested heavily in workplace training have substantially improved their positions. While it may not be just the training, Xerox retained over 110,000 employees worldwide in the early 1980s and soon regained market share in its industry. General Motor is another firm that has used training to help recapture market share. A study conducted at General Electric`s in the early 2000s showed that the heavy investments in training between 1995 and 2000 resulted in noticeable improvements in employees` abilities and the quality of their products. Another study found that SG Bank has seen significant increases in its productivity growth after implementing new employee training program.

1. Consider the first bold statement in the text: (10 marks; 5 each)

a. To what type of training outcome does it refer? Justify your answer

b. Identify and discuss the theory of transfer of training applicable to this type of training outcome.

2. Consider the second bold statement in the text: (10 marks; 5 each)

a. To what kind of training evaluation does it refer? Justify your answer.

b. Discuss the effectiveness of this kind of training evaluation.

In: Operations Management

In Thinking, Fast and Slow, you learn about several biases including the (1) availability bias, (2)...

In Thinking, Fast and Slow, you learn about several biases including the (1) availability bias, (2) anchoring effect, (3) hindsight bias, and (4) focusing illusion.

a. For each of these biases, discuss (one at a time) how each could affect your decision making as a manager or employee (choose the role - manager or employee - you feel is more appropriate for the discussion).

b. How can being aware of these biases help you in your role as a manager or employee (choose the role - manager or employee - you feel is more appropriate for the discussion)?

In: Operations Management

Multinational enterprises (MNEs) have an impact far beyond their firm boundaries. Assume you are working for...

Multinational enterprises (MNEs) have an impact far beyond their firm boundaries. Assume you are working for a small firm that supplies a product or service to an MNE. How might your relationship change as the MNE moves from Globalization 2.0 to Globalization 3.0 operations? Being a “small firm”, what are some examples of how this relationship change could potentially benefit the company? How might the change affect a small supplier in a negative way?

In: Operations Management

This question contains two parts; be sure to answer both. First, identify and define the five...

This question contains two parts; be sure to answer both. First, identify and define the five sources of power. Second, imagine that the local branch of a national bank is located in your neighborhood, and you are the branch manager. You are having problems with the tellers who work the drive-through window; you are receiving complaints that they are very slow, and that they spend too much time talking to one another while long lines of cars build up. How might you wield each of the five types of power to solve the problem?

In: Operations Management

You are the newly appointed HR Manager and must develop some programs, solutions, or interventions to...

You are the newly appointed HR Manager and must develop some programs, solutions, or interventions to address these issues. Ideally, there should be integration among the various problems. As such, you do not need to address EACH item, point-by-point.

1) The organization is in the decline stage of growth

2) Many of the top leaders on the verge of retirement (i.e., those in the highest leadership positions)

3) Many of the mid-level managers are aggressively pursuing other employment alternatives

In: Operations Management

Infocomp Systems Lab is a research and development (R&D) company that develops computer systems and software...

Infocomp Systems Lab is a research and development (R&D) company that develops computer systems and software primarily for the medical industry. The lab has proposals from its own researchers for eight new projects. Each of the proposed research projects requires limited resources, and it is not possible to undertake all of them. The following table shows the developmental budget, the number of researchers, and the expected annual sales from each project if successfully developed and implemented:

Project

Developmental Budget ($1,000,000s)

Number of Research Personnel

Expected Annual

Sales ($1,000,0005)

1

$0.675

6

$0.82

2

1.050

5

1.75

3

0.725

7

1.60

4

0.430

8

1.90

5

1.240

10

0.93

6

0.890

6

1.70

7

1.620

7

1.30

8

1.200

6

1.80

The lab has developed the following set of prioritized goals for selecting which projects to initiate:

(1) The company would like to remain within a total developmental budget of $5,000,000.

(2) The number of available research personnel is 27, and Infocomp would like to avoid obtaining extra researchers.

(3) The company would like the expected future annual sales from the implemented projects to be at least $6,500,000.

(4) Projects 1, 3, 4, and 6 are considered offensive in that they represent new product initiatives, while projects 2, 5, 7, and 8 are existing product upgrades and thus defensive in nature. The lab would like to select at least two projects from each group.

(5) Projects 2, 3, 5, 6, and 7 are considered the most risky of the projects, and the company would prefer not to select any more than three of these projects.

(6) The lab’s owner has indicated that she would like to see projects 5 and 6 initiated if doing so would not interfere with the achievement of any of the more important goals determined by the lab’s top management.

a. Formulate a goal programming model to determine which projects Infocomp Systems Lab should select to best achieve its goals.

No need to solve in excel. Looking for Decision variables, objective function and constraints.

In: Operations Management

Q2. Read the paragraph and answer the following (write it down on a paper) "A bottled...

Q2. Read the paragraph and answer the following (write it down on a paper)

"A bottled water company want to change how they are selling their product by the traditional method. They want from their customers to have the option to buy from them directly instead of buying their products through Supermarkets or grocery stores".

- What are the options the company can take to allow customers to buy directly from them?

- How can they create a value to attract more customers to buy directly from them?

- Is there any advantage of using Technological factors to achieve their goal?

In: Operations Management

APPLE: THE BEST SUPPLY CHAINS IN THE WORLD? For eight straight years, Apple has been recognized...

APPLE: THE BEST SUPPLY CHAINS IN THE WORLD?
For eight straight years, Apple has been recognized as having the best worldwide supply chains in the “Gartner Global Supply Chain Top 25” ranking. In the most recent ranking, Apple was actually classified above the ranking as a "Master" (Amazon.com was the listed the number one company). The Master status recognizes the accomplishments and capabilities of long-term global supply chain leaders in the Gartner Global Supply Chain Top 25. Companies qualify for the Masters category if their score places them in the top five rankings for at least seven out of the past 10 years.

Numerous accolades have also been made about Apple’s supply chain strategy, operations, and results. For example, Apple’s supply chains “best demonstrate leadership in applying demand-driven principles to drive business results.”*“Apple dominates because it consistently brings both operational and innovation excellence to bear in some of the most competitive markets in the world.”* Basically, Apple gets a lot of credit in the supply chain profession for being able to ramp up volumes both in hardware and software while also uniquely helping redefine the consumer electronics market (e.g., iPhone, iPad, MacBook).Page 431
Apple is the world’s second-largest information technology company by revenue after Samsung and the second-largest mobile phone producer also after Samsung. In Interbrand’s Best Global Brands report, Apple is now also the most valuable brand in the world. It overtook Coca-Cola in 2013 for the number one position after Coca-Cola’s 13-year run at the top and has stayed at the top every year since that time. Apple has an estimated brand value of more than $170 billion. “Few brands have enabled so many people to do so much so easily, which is why Apple has legions of adoring fans.”* These “fans” or customers have downloaded apps for Apple’s electronic gadgets more than 60 billion times.
The company’s general supply chain model follows the path of most large multinational corporations' supply chains. They do research and development to cultivate new technologies and/or to acquire intellectual property needed for future products. They test the product concepts via marketing research, product testing, and total cost analysis. After that, Apple typically does a prelaunch of new products, where global production, sourcing commitments, inventory management, and so on are evaluated. The product launch involves doing demand forecasts, resolving potential backlogs, and ensuring that the products are in the hands of its customers in as fast a cycle time as possible. After the launch, monitoring starts with periodic reviews of inventory, demand, life cycle status, and component cost forecasts.

A number of factors make Apple’s global supply chains world leading. First, early on, Apple took steps to manage the total value created in its global supply chains by managing its suppliers and all other providers within the chains. Predetermined expectations of suppliers, exclusivity in supplier arrangements, and volume guarantees ensured a supply chain infrastructure that could support Apple’s aggressive market leadership. Apple’s relationship building with its network partners is also a strength that has helped with increased scaling of production and resulted in improved quality in the manufacturing processes. Plus, and not to be underestimated, Apple has amassed lots of cash! The available cash funds have partially been used to place high-volume orders, which strengthen supplier relationships, and in other ways maintain global supply chain leadership.

Using its supply chain infrastructure, Apple has managed to solve most of the challenges it has faced. For example, while the global economic downturn in 2008 presented problems for virtually all companies, Apple came through it in great shape. At the time, CEO Steve Jobs said, “We’re armed with the strongest product line in our history, the most talented employees and the best customers in our industry. … Apple just reported one of the best quarters in its history.”* Other challenges that Apple is facing include obtaining enough quality components for its consumer electronics, potential for supply chain disruptions (natural and people created), dependence on third-party logistics providers, and inventory management issues. In each case, so far, Apple has strategically solved major issues to the satisfaction of the marketplace (the company consistently ranks at the top in “customer satisfaction” in the American Customer Satisfaction Index).
However, everything is not all rosy or positive about Apple. The company’s reputation has taken a few hits recently. For example, Apple was found guilty by a U.S. court of conspiring with publishers to set the price of e-books that were bought using iTunes. The ongoing feud with Samsung regarding various patents keeps lingering year-by-year, and worldwide customers are almost fanatically taking sides for or against Apple. There have also been allegations about the treatment of employees at Foxconn in China (one of the Apple suppliers). Plus, there was a U.S. Senate hearing that investigated Apple’s “highly questionable” tax minimization strategies. Now, on the more positive side, Apple has a portfolio of potential blockbuster products, welcomed upgrades, and innovative services in the making that are sure to remind its fans why they favor Apple products.

The challenges attached to these new offerings are sure to test Apple’s leadership in both brand value and best global supply chains. To some degree, the future challenges are clear. To stay at the top of its industry, Apple has to succeed in slowing Samsung’s momentum and capturing the booming Chinese mobile phone market. As always with Apple, as set in our expectations over the years by Steve Jobs’s “one more thing” announcements, CEO Tim Cook and the new Apple leadership team must keep communicating to the market that their vision, innovations, and leadership can drive the idea that Apple’s best days are ahead. As one way to do this, Apple is on a hiring binge in Asia, adding hundreds of engineers and supply chain managers to its staff in Shangai and Taipei as it seeks to increase the speed at which it introduces new products. Plus, with Cook as the CEO, Apple has a global production and supply chain management expert at the helm who constantly scrutinizes Apple’s supply chains, production operations, and fair labor practices.

Sources: D. Hofman, “The Gartner Supply Chain Top 25,” 2013, www.gartner.com/technology; “Interbrand’s Best Global Brands 2013,” www.interbrand.com; “Apple Is the World’s Most Valuable Brand at $98 Billion,” The Huffington Post, September 30, 2013; “Apple Reports Fourth Quarter Results,” Apple Press Info, October 21, 2008; E. Doe, “Apple Goes on Hiring Binge in Asia to Speed Product Releases,” The Wall Street Journal, March 3, 2014 (http://www.wsj.com/articles/SB10001424052702304360704579416660215507816); American Customer Satisfaction Index, http://theacsi.org; “Fixing Apple’s Supply Chains,” The New York Times, April 2, 2012 (http://query.nytimes.com/gst/fullpage.html?res=9C03EED91F3FF931A35757C0A9649D8B63).
Case Discussion Questions

1. According to Interbrand's analysis, Apple's brand is valued at more than $170 billion, while Google in second place is valued at $120 billion and Coca-Cola in third is at $78 billion (2015). Do you agree that Apple should be so far ahead of its nearest brand competition? What about Samsung, which is larger in size (Samsung is valued at $45 billion)?
2. With Steve Jobs, Apple's legendary founder and CEO, passing away in 2011, what can we expect from Apple in the future? Will they be as innovative? Will they maintain brand value leadership? Will they run the top global supply chains in the world?
3. Apple products have usually been priced above their competition and sold for their value, intrigue, and market leadership. Some would say Samsung is catching up on many of these fronts and even passing Apple perhaps. Do you think Apple can charge a price premium for their products much longer?
4. Apple's global supply chains make their business thrive. There is secrecy among suppliers, superior quality standards by every party involved in Apple's supply chains, and a total value focus that ultimately makes the customers happy. Is this a sustainable business model for their global supply chains?

In: Operations Management

Explain the concept of a crawler search engine. How has the utilization of mobile technologies impacted...

  1. Explain the concept of a crawler search engine.
  2. How has the utilization of mobile technologies impacted search engine optimization practices?
  3. Describe how mashups create new benefits and functionality from existing data or information.

In: Operations Management

write a counter argument on how is social media affecting young adults, parents, or teens for...

write a counter argument on how is social media affecting young adults, parents, or teens for better or for worse

In: Operations Management

As the HR Director, you are tasked with determining how to combine candidates' assessment scores (standardized...

As the HR Director, you are tasked with determining how to combine candidates' assessment scores (standardized interview, an intelligence test, and a work sample) and extending offers to the three most qualified candidates. Which method would you recommend for combining the scores? Why? What factors other than the assessment scores would you take into account before selecting the final candidates? Once the final candidates are selected, would it be fair to offer different starting salary rates if needed to get them to come aboard? Why or why not?

In: Operations Management