Questions
1. A local restaurant called “wow Pizza” has been exploring the quality of its pizzas. During...

1. A local restaurant called “wow Pizza” has been exploring the quality of its pizzas.

During the past week, the restaurant sold the following number of pizzas each day:

Day

Pizzas sold

Monday

5

Tuesday

7

Wednesday

13

Thursday

20

Friday

65

Saturday

50

Sunday

40

The restaurant owners have identified the following opportunities for mistakes associated with making a pizza.  During the past week of sales, they determined the total number of mistakes for each opportunity.

Opportunity

Defects

Pizza dough was too thin

6

Pizza dough was too thick

0

Cheese was too crumbly

3

Tomato sauce was not evenly applied

0

Meat toppings were not evenly distributed on the pizza

0

Cooking temperature was too low

0

Cooking temperature was too high

10

Pizza production was delayed

12

At least one topping was missed on the pizza order

0

Pizza was not immediately delivered to customer in the restaurant

5

Pizza was not sliced prior to serving

0

Pizza slices were not the same size

2

What recommendations would you make to “Wow Pizza” about improving the quality of its products or efficiency of its production process? Use any analysis method you deem appropriate.

In: Operations Management

Conduct research on New York City's large soda ban. Pretend you work at the Paradise City...

Conduct research on New York City's large soda ban. Pretend you work at the Paradise City attorney's office. Draft a law that restricts the sale of large sugary drinks in Paradise City. Make sure to define the types of drinks and types of sellers restricted by the law.

Example Statute: Title XXXIV (Links to an external site.) ALCOHOLIC BEVERAGES AND TOBACCO Chapter 564 (Links to an external site.) WINE 564.03 Wines; sacramental and religious purposes.— (1) For the purpose of this section the term “wine” is hereby defined to mean wine, vinous spirits, or vinous liquors. (2) Any religious order, monastery, church or religious body, or any minister, pastor, priest, or rabbi thereof, may purchase wine for religious or sacramental purposes from any duly licensed wholesaler or retailer within the state, by obtaining a permit from the division for such purchases herein provided. (3) The division shall issue said permit upon sworn application, stating the name of the applicant, the religious purpose for which the wine is to be used, the amount to be purchased, and from whom the purchase is to be made. (4) The division for good cause may refuse to issue said permit. (5) Said wine and the sale thereof, when sold as herein provided and used for religious or sacramental purposes, shall be exempt from all other restrictions, regulations, and taxation now provided by the laws of the state for the sale and distribution of wine. History.—ss. 1, 2, 3, 4, 5, ch. 20978, 1941; s. 7, ch. 29964, 1955; ss. 16, 35, ch. 69-106; s. 4, ch. 72-230; s. 29, ch. 79-11. Note.—Former s. 562.49.

In: Operations Management

Please discuss how a leader’s role and responsibility change as a company might becomes more diverse?...

Please discuss how a leader’s role and responsibility change as a company might becomes more diverse? When and how would you know when and if it were time to change? Do you think we will learn anything about our attitudes or actions regarding diversity and acceptance from the COVID-19 experience?

In: Operations Management

Assume that you have been retained as a HR consultant by York University. Specifically, your contract...

Assume that you have been retained as a HR consultant by York University. Specifically, your contract requires you to develop a macro/top-level framework which will be used to evaluate the `effectiveness’ and `success’ of hundreds of different training programs used by the university for staff, faculty and students.

Develop specific recommendations which explicitly incorporates course theory, models and concepts into your answers, and which will address the following elements:

1. the process of conducting the needs analysis `stakeholders’ who should be consulted in designing the evaluation framework;
2. how you would determine the content and process of the evaluation framework;
3. how you would evaluate `transfer of training’
4. how you would evaluate ``effectiveness’ of the various training programs, and
5. how you would evaluate the `success’ of your evaluation framework.
6. Ensure that you provide a supporting rationale for your recommendations.

In: Operations Management

How has Amazon compensated for its lack of brick-and-mortar stores?

  1. How has Amazon compensated for its lack of brick-and-mortar stores?

In: Operations Management

a. What ETHICAL DILEMMAS might the CORONA CRISIS provoke for apple? b. How could the CORONA...

a. What ETHICAL DILEMMAS might the CORONA CRISIS provoke for apple?

b. How could the CORONA CRISIS be an OPPORTUNITY for making this business MORE ETHICAL?

In: Operations Management

A College wants to implement a new knowledge management regarding student retention, what are some suggestions?

A College wants to implement a new knowledge management regarding student retention, what are some suggestions?

In: Operations Management

Research paper should be no less than two (2) pages. Research papers not following this requirement...

Research paper should be no less than two (2) pages. Research papers not following this requirement will be penalized. Your research paper will be graded on its content, organization, word choice, sentence fluency, grammar and source.

Do a research and write about the different Free Trade Agreements.

In: Operations Management

Most HRM theory and concepts, including training & development, are based upon practices that occur in...

Most HRM theory and concepts, including training & development, are based upon practices that occur in large corporate settings. However, there are many small businesses (for purposes of his question we’ll define `small business’ as having no more than 80 employees with 1or 2 people filling the roles as HR/training staff) which also require effective and efficient training and development programs and interventions.

Provide a supporting rationale for your recommendations.

In: Operations Management

Administrative agencies in the United States have the statutory authority to enforce compliance with regulations. Research...

Administrative agencies in the United States have the statutory authority to enforce compliance with regulations. Research the FAA's compliance program at the link below. Produce a one page summary pertaining to compliance with FAA's safety regulations.

In: Operations Management

Rocky Mountain Tire Center sells 5,000 ​go-cart tires per year. The ordering cost for each order...

Rocky Mountain Tire Center sells 5,000 ​go-cart tires per year. The ordering cost for each order is 35​, and the holding cost is 30​% of the purchase price of the tires per year. The purchase price is 25 per tire if fewer than 200 tires are​ ordered, 18 per tire if 200 or​ more, but fewer than 5,000​, tires are​ ordered, and 17 per tire if 5,000 or more tires are ordered.

a) How many tires should Rocky Mountain order each time it places an​ order?

Rocky Mountain's optimal order quantity is __________units

b) What is the total cost of ordering optimal order size with this order quantity, annually?

In: Operations Management

This assignment involves controlling the number of nursing hours at VMH. You will work with Lee...

This assignment involves controlling the number of nursing hours at VMH. You will work with Lee Jordan, Director of Medical/Surgical Nursing. VMH employs over 500 people in nursing, both full and part-time, and has an annual nursing budget of $5,000,000. Nurses must always be present at VMH-three shifts daily, seven days per week, 365 days per year. VMH is seeking a 5% reduction in the nursing FTE (full-time equivalents).

"Good morning. I'm Lee Jordan. I'm pleased that you will be working on this assignment. I look forward to someone like you familiar with statistical process control techniques to help me in controlling the nursing department's operations. The Med/Surgical unit has 38 employees, of which 25 are registered nurses (RNs), while the remaining 13 are nurse assistants or unit secretaries. The 38 employees represent the equivalent of 28 FTEs. Each employee is budgeted for a predetermined number of hours. It is particularly costly when employees budgeted for 80 hours per pay period work additional time because they must be paid overtime wages. Currently, five RNs, two Nurse Assistants, two Unit Secretaries/Nurse Assistants, and one department secretary, are budgeted for 80 hours per pay period. We also have access to an in-house nursing pool (the "Float Pool") for additional staff when needed."

"VMH has budgetary and productivity goals that I must consider when staffing the units. Productivity is measured in nursing hours per patient day (NHPPD). We currently operate at an actual NHPPD of 8.74 hours. The target NHPPD is 8.00. Before I change staffing, I like to discuss changes with the staff. The turnover rate in hospitals is very high to begin with, so I prefer talking with the staff about any proposed staffing changes."

"You can think of the nursing department as a "process" whose performance in terms of nursing hours per patient per day (NHPPD) is subject to variations over time. I have the NHPPD data (select Medical Surgical Dept) for the past three months. I want you to analyze this data and come up with some specific suggestions. Also, since you are applying statistical process control techniques, I want you to help me respond to the queries on quality and process control issues from the staff in other departments. Please look at Will Hartman's Data on Billing Errors (select Billing Office), Doug Jennings' Data on Patient Surveys (select Quality Improvement Teams), and Margot Hamilton's Data on Room Cleaning (select Human Resources) and give me some recommendations."

1. Develop a confidence interval for FTEs within which the Medical/Surgical Unit will be efficient and will maintain quality at least 95 percent of the time (z = 1.96).

2. Examine the data and determine whether Jordan is really in control of nursing hours. If not in control, explain why.

3. Describe how the Medical/Surgical Nursing Unit can bring the nursing hours per patient day (NHPPD) down to 8.00. What arguments would you use to persuade the staff to buy into having a target NHPPD equal to 8.00?

4. Using your knowledge of process control charts, suggest how Lee should respond to the other three statistical problems. For any control charts that you develop, you are told to use a z value equal to 3.

A) - Will Hartman, in the Business Office has tracked billing errors for the past 21 weeks. Based on this data, determine control limits for billing errors. Explain any concerns you have about using the percentage of bills with errors as a valid measure for this analysis.

B) - Analyze trends in patient surveys about the meals served at VMH. Doug Jennings, in Dietary, thinks the number of OUTSTANDING responses has been declining, but he is not certain if that decline is statistically significant.

C) - Margot Hamilton, in Housekeeping, has tracked defects in room cleaning. Interpret the data and determine whether or not corrective action is required.

In: Operations Management

There are many different types of certificates that can be requested by the importing country or...

There are many different types of certificates that can be requested by the importing country or the importer. List and describe two of them. Be sure to discuss the purpose of each.

In: Operations Management

Consider that you are an exporter in the USA having annual sales revenues of $35 million...

Consider that you are an exporter in the USA having annual sales revenues of $35 million and you are negotiating a potential sale with a customer in Malaysia for specialized machinery. The value of the potential sales contract is $175,000. You have dealt with this customer on the last 2 occasions and have been paid in advance on those occasions. Other than that, you have no other knowledge about your customer including their credit worthiness. Having lost the sale on the last 2 occasions, your competitor is inclined to offer very favorable terms of sale and payment for the present contract under negotiation. What terms of payment would you offer? Justify your answer. What factors will you consider when making the decision? Explain briefly how you would execute the terms of payment you choose to use.

In: Operations Management

Developing Successful Stage I and Stage II Organizations.” Please respond to the following: Describe the key...

Developing Successful Stage I and Stage II Organizations.” Please respond to the following:

Describe the key problems and challenges involved in building a successful new venture in Stage I. Discuss the challenges of developing a successful Stage II organization during expansion. Why do you think that many successful Stage I firms struggle in Stage II during expansion?

In: Operations Management