Question

In: Economics

Describe 3+ techniques you would use to tell someone bad news, in a sensitive way (e.g....

Describe 3+ techniques you would use to tell someone bad news, in a sensitive way (e.g. family, friends).

Solutions

Expert Solution

As cliche as it is, sitting down is best for the welcome crowd. Be sure you're looking down so as not to be too threatening or overpowering. Negative news will also be delivered in the most respectful way. Sitting down with the person you're talking to will make him or her feel more relaxed, because it can give the person the feeling you genuinely care for and want to break up the news because politely as possible.

Giving somebody bad news while you're upset is never good. Seek to cool down first. If you start delivering bad news to people while you're emotional, you may forget to include all the details. It may make the news appear worse to him or her and maybe you may make him or her uncomfortable. Make sure you get calm and composed in advance. Take some deep breaths, and brace yourself mentally for what you are going to do.

It is especially valid because you have little to no real relation to the news itself. If the only one impacted by the negative news is the one delivering it, do your hardest to be optimistic. Keep up with what you know, and don't stray too far to any side of the news.

Do not treat parents like pets, and do not treat kids like parents. Before you talk make sure you evaluate the condition and the human. Talking for others at or below their level of comprehension would just make it easier to learn the negative news. Or, worse still, it could make it look like you don't care enough to take the time to talk to the person properly.


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