How do you introduce yourself to the patient? Discuss both face:face methods as well as telephone,...

How do you introduce yourself to the patient? Discuss both face:face methods as well as telephone, and email/text.

3. In today's fast-paced health care settings, time to spend with patients can be a challenge. The quality of your communications can have an impact on the patient's outcomes. What methods would you use to assure the patient feels respected and has an understanding of your conversation?

4. How do you build trust with your patient?

5. What rules do you follow when discussing a patient's medical condition with family and friends of the patient?

Expert Solution

Answer 2: Communication plays major role in the healthcare organizations. The healthcare professionals needs to Introduce themselves to the patients to make them feel more comfortable. It is important to interact with the patients to enable them feel free and comfortable to discuss their health issues. The healthcare professionals needs to interact by indulging in the conversation such as introducing self and providing the specific guidance to the patients. The healthcare professionals should indulge in eye contact and effective communication when having face to face interaction. The healthcare professionals needs to be good listener and should maintain eye contact that could make patients feels trust worthy. It is important to build a trust with the patients.

In the case of the telephonic conversation or e- mail, an introductory note should be informed to the patients. And the conversation should be direct as well as simple. This could enable the patients to understand the reference and easiness to express their issues.

Nightingale answered 2 years ago

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