services are uniquely different from products in a number of ways. Based on the unique characteristics/differences of services, discuss whether or not the traditional marketing mix (4Ps) is entirely applicable to the marketing of services. Explain the implications of the “people” aspects of the extended marketing mix for non-profit organisations, such as a local or regional charity or museum 600 words
In: Operations Management
In addition to the "Early Congress" and the later "Return to Party Government," what are the four "eras" of Congress?
In: Psychology
n this unit, we explore the structured approach to modeling business processes. In this practical assignment, using the business process of a fictional package delivery service (a courier company) called On the Spot Courier Services, you will create data flow diagrams that demonstrate the business processes that would need to be supported by a new system.
Scenario:
When Bill got an order, at first, only on his phone, he recorded when he received the call and when the shipment would be ready for pickup. Sometimes, customers wanted immediate pickup; sometimes, they were calling to schedule a later time in the day for pickup.
Once he arrived at the pickup location, Bill collected the packages. It was not uncommon for the customer to have several packages for delivery. In addition to the name and address of the delivery location, he also recorded the time of pickup. He noted the desired delivery time, the location of the delivery, and the weight of the package to determine the courier cost. When he picked up the package, he printed out a label with his portable printer that he kept in the delivery van.
At first, Bill required customers to pay at the time of pickup, but he soon discovered that there were some regular customers who preferred to receive a monthly bill for all their shipments. He wanted to be able to accommodate those customers. Bills were due and payable upon receipt.
To help keep track of all the packages, Bill decided that he needed to scan each package as it was sorted in the warehouse. This would enable him to keep good control of his packages and avoid loss or delays.
The delivery of a package was fairly simple. Upon delivery, he would record information about when the delivery was made and who received it. Because some of the packages were valuable, it was necessary in those instances to have someone sign for the package.
On the Spot courier services grew and changed over the years. At first, Bill received requests for package pickups on his mobile phone, recorded that information in a log, and would then drive around to retrieve all the packages later in the day. However, he soon discovered that with another driver, it was difficult to coordinate pickups between the two of them from his van. It was not long before he reorganized his business and turned the warehouse employee into a driver. Then, he stayed in the warehouse himself, and his two employees made all the pickups and deliveries. This worked well because he could control and coordinate the pickups and deliveries better. It was also easier for him to receive pickup requests working at a desk rather than trying to do it while driving a delivery van.
As he thought about how his business was growing and the services he provided to his customers, Bill began to itemize the kinds of information he would need to maintain.
Of course, he needed to maintain information about his customers. Some of his customers were businesses; some were individuals. He needed to have basic address and contact information for every customer. Also, for his corporate customers, he needed to identify a primary contact person. It was mostly his corporate customers who wanted to receive monthly statements listing all their shipments during the month and the total cost. Bill needed to distinguish which customers paid cash and which wanted monthly statements. In fact, for those that paid monthly, he needed to keep a running account of such things as when they were last billed, when they paid, and any outstanding balances. Finally, when payments were received, either for individual shipments or from monthly invoices, he needed to record information about the payment: type of payment, date, and amount. Although this was not a sophisticated billing and payment system, Bill thought it would suffice for his needs.
Next, he started thinking about his packages and shipments. At the time that a request for a pickup came in, he needed to keep track of it as some type of delivery request or delivery order. At that point in time, Bill mostly needed to know who the customer was, where the pickup location was, and what date and time the package(s) would be ready for pickup. He also recorded the date and time that he received the order. A delivery order was considered “open” until the delivery van arrived at the pickup location and the packages were all retrieved. At that point, the delivery order was satisfied.
Once the packages were retrieved, each package needed to be uniquely identified. Bill needed to know when it was picked up and which delivery person picked it up. Other important information was the “deliver to” entity name and the address. He also needed to identify the type of delivery. Some packages were high priority, requiring same-day delivery. Others were overnight. Of course, the weight and cost were recorded so the customer could either pay or have it added to the monthly invoice.
In the courier and delivery business, one of the most important information requirements is the date and time stamp. For each package, it is important to know when it was picked up, when it arrived at the warehouse, when it went back out on the delivery run, and when it was delivered. When possible, it is also important to have names associated with each of these events.
First, start with a context level data flow diagram by brainstorming the sources/sinks (which are the people/systems that interact with this system). Next, you will list the tasks performed by these entities, and show them on the diagram.
Next, you will begin decomposing the system by showing its various processes (and labeling them x.x, ex: 1.0, 2.0, etc). Be sure to also include any datastores (any time data is stored/retrieved, a process must use a datastore). You should then be able to decompose these processes to an additional level, where each process will have a more granular identifier (ex: 1.1, then 1.1.1, etc). You should be able to develop a data flow diagram up to level 2, with no fewer than 6 data flow diagrams.
In: Operations Management
One path to understand the interplay between ingroup preference and status-based enculturation is to focus on the origins. How does their origins benefit us/others in today's society?
In: Psychology
Kurtz Fencing Inc. uses a job order cost system. The following data summarize the operations related to production for March, the first month of operations:
a. Materials purchased on account, $29,050. | |
b. Materials requisitioned and factory labor used: |
Job |
Materials |
Factory Labor |
301 | $2,870 | $2,870 |
302 | 3,690 | 3,770 |
303 | 2,300 | 1,920 |
304 | 8,510 | 7,050 |
305 | 5,000 | 5,250 |
306 | 3,770 | 3,240 |
For general factory use | 1,030 | 4,110 |
c. Factory overhead costs incurred on account, $5,400. | |
d. Depreciation of machinery and equipment, $2,000. | |
e. The factory overhead rate is $52 per machine hour. Machine hours used: |
Job | Machine Hours |
301 | 27 |
302 | 35 |
303 | 29 |
304 | 70 |
305 | 39 |
306 | 25 |
Total | 225 |
f. Jobs completed: 301, 302, 303 and 305. | |
g. Jobs were shipped and customers were billed as follows: Job 301, $8,310; Job 302, $11,120; Job 303, $14,320. |
Required: | |||
1. | Journalize the entries to record the summarized operations. Record each item (items a-f) as an individual entry on March 31. Record item g as 2 entries. Refer to the Chart of Accounts for exact wording of account titles. | ||
2. | Post the appropriate entries to T accounts for Work in Process and Finished Goods, using the identifying letters as transaction codes. Insert memo account balances as of the end of the month. For grading purposes enter transactions in alphabetical order. Determine the correct ending balance. The ending balance label is provided on the left side of the T account even when the ending balance is a credit. The unused cell on the balance line should be left blank. | ||
3. | Prepare a schedule of unfinished jobs to support the balance in the work in process account.* | ||
4. | Prepare a schedule of completed jobs on hand to support the
balance in the finished goods account.*
|
In: Accounting
COURSE : IT Enterprise systems
Consider the Relations below
STUDENT
Student# |
Std-Name |
Address |
1 |
Smith |
Jeddah |
2 |
Bob |
Buraidah |
3 |
Alice |
Dammam |
COURSE
Student# |
Course Code |
Course-Name |
1 |
IT241 |
Operating System |
2 |
IT210 |
Computer Network |
2 |
IT445 |
Decision Support System |
Write a query using the Right Outer Join to retrieve the record from the two relations. Also, construct the table displaying the output of your query.
note: NEED A UNIQUE ANSWER AND NO HANDWRITING PLEASE..
THANK YOU
In: Computer Science
import os def process_dir(p, indent): for item in os.listdir(path): if os.path.isfile("{0}/{1}".format(path, item)): print("\t"*indent, item) elif os.path.isdir("{0}/{1}".format(path, item)): print("\t"*indent, "\x1b[1;31m{}\x1b[0;0m".format(item)) process_dir("{0}/{1}".format(path, item), indent+1) else: print("Not a file or directory") path=input("Enter a valid system path: ") print("\x1b[1;31m{}\x1b[0;0m".format(path)) process_dir(path, 1)
In: Computer Science
After its passage, the Civil Rights Act of 1964 was eventually challenged in the Supreme Court as violating the freedom of private businesses to refuse service to anyone, including African Americans. The Court, however, ruled that the creation of this landmark legislation was within the authority of congressional power. Congress and the Court agreed that the _____________ clause justified congressional action on this civil rights issues.
a. |
Elastic Clause |
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b. |
Supremacy Clause |
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c. |
Privileges and Immunities Clause |
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d. |
Commerce Clause |
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e. Equal Protection Clause States are now prohibited from preventing same-sex couples from getting married due to the Supreme Court's decision regarding which case?
|
In: Psychology
1-How is the term "market value" used in real estate valuation?
2-. How is the term "investment value" used in real estate valuation?
3-How are transaction prices used in real estate valuation?
4- List the eight steps of the valuation process used in conformity with Uniform Standards of Professional Appriasal Practice.
5- Explain the importance of arm's-length transactions when selecting comparable sales data , give examples that do not qualify as such.
NOTE: please write the answer in short
In: Accounting
Natural gas for a typical residence has a monthly demand (in MMBtus) of D(P)=12-0.2P. The market price of natural gas is $4 per MMBtu, and natural gas has an external cost from CO2 emissions of $2.60 per MMBtu^3. Assume natural gas is competitively supplied.
1. Calculate the market equilibrium price and quantity of natural gas.
2. Calculate the social benefit of the market equilibrium (i.e. consumer surplus plus consumer surplus minus the external cost)
3. How much natural gas should be used? (i.e. calculate the socially efficient quantity of natural gas)
4. Calculate the deadweight loss of the market equilibrium. Illustrate on a graph.
In: Economics
Considering the Constitutional principle of federalism, explain the state’s potential stance for rejecting each of the three federal policies or proposals below. Clarify the rationale behind the federal government mandates. Federal requirements that states adopt Common Core curriculum standards or risk losing federal funding
In: Psychology
In: Computer Science
Write a JAVA program that implements the following disk-scheduling algorithms:
In: Computer Science
1. What is the difference between the implementation of innovation and entrepreneurship within the organization from a strategic management and business strategy perspective?
2. What are some of the benefits and risks of vertical integration as part of a company’s business strategy?
3 What are some of the strengths and weaknesses of mergers and acquisitions that would determine which is best for the organization?
4. From a business strategy perspective, what factors must be considered as part of a successful global strategy?
5. Why is it important for the organizational structure to be in alignment with the organization business strategy?
In: Operations Management