Question

Is the Emotional Intelligence of employees important for employers to know and understand? Why or why not?

Answer 1

It is important for employers to know and understand the emotional intelligence (EQ) of their employees. This is because of the following reasons:

1) This indicates the employee's capability to become a better and effective leader for tomorrow as it shows the extent to which the employee has self-control and is self-regulated, motivated, and exhibit perseverance.

2) An employee with higher emotional intelligence work better in teams, adjust to change, open to positive & negative feedback, and are flexible. They avoid power struggles and backstabbing and are able to build rapport and trust quickly with others on their teams.

3) Helps in the realization of an overall lower attrition rate as an employee with high EQ connect with other people on an emotional level and respond genuinely to others’ concerns.

4) Employee with higher EQ has a happier outlook on life and more positive attitude than those with a lower EQ. This helps in preventing and resolving conflicts at work.

5) There are at times, due to some urgent requirement, there is pressure building that takes place. An employee with high EQ alone would keep calm and handle pressure effectively.

6) An employee with high EQ are more likely to trust their coworkers and value their ideas and input. They are respectful and thoughtful as the group works together. This works great for organization.