Question

In: Operations Management

A leader's level of emotional intelligence may play a particularly important role in leadership:

A leader's level of emotional intelligence may play a particularly important role in leadership:

Solutions

Expert Solution

Empathy and therefore the understanding of emotions is one of the most important considerations for a leader. The fact that leadership is to people, what management is to process, creates the necessary considerations for a lead to be emotionally intelligent and in control of their cognitive functions in order to best utilize their duties. For a leader, forming better interpersonal relationships with their subordinates becomes a necessity and therefore, the need to develop a high level of emotional intelligence would not only help foster this relationship but also provide the necessary outlook when faced with situations that require the absolute understanding of both emotions and objectivity. The leader can be sure that their decisions are not filled with any biases that may become evident due to their lack of emotional control and thereby, a holistic view towards leadership can be established.


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