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In: Operations Management

Question 3. You are working in the human resource department at a large organization and your...

Question 3. You are working in the human resource department at a large organization and your department has been asking for help to build an information system to allow new job applicants to apply online. You also want to be able to keep a record of these job applicants specific skills to better help you match them to new job openings. Your department has several very skilled knowledge workers who have studied Busi 237 and you decide to build your own system. You need to convince your department that developing your own system is a good idea. What will you say to them? Once the development begins you ask your knowledge workers to get the other department staff involved in the system development and encourage their interest. How will the knowledge workers do this? Ultimately your knowledge workers have to abandon their development because of a failure to encourage department support. Why do you think they failed? How could they have done better? Be sure to use key terms and concepts from your textbook.

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Expert Solution

Building our own HRIS (Human Resource Information System) is a good idea and in order to get the management approval to build it internally you need to convince the management through the pros of making it inhouse. Following are the points on which you can convince the management and seek their approval to develop it in the house:

a. Greater flexibility by designing it as per requirement and can be easily changed as the requirement evolves

b. Database security, Data will reside in the organization's database and will be helpful in keeping the data secured

c. Access to different business stakeholders will come without any additional cost

d. High level of customization possible

e. It will be much cheaper than getting the same developed by an external company

Now once we get the approval, it is very important to have the stakeholder's interest and buy-in for the project to build the HRIS. we need to meet each of the stakeholders separately and discuss their concern, issue which they are facing when it comes to recruitment. Those issues could be not finding the right candidate, quality of candidates, Time to recruitment is very high, etc. we need to convince them how the new system is going to answer or help them with their problems which they are facing at present. They should also be made aware that why their input and involvement would be important in this project to help them in a better way and how the entire system is going to be a rewarding experience for them.

This will help in buy-in from the other department people and the team working on HRIS will have all the required information to make a robust and useful HR information system.


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