1.
The following are the five tests of good strategy:
- First, you must choose a distinctive value
proposition. Which needs will you serve, which customers,
at what relative price? Have you staked out a positioning that’s
different from rivals?
- Second, and far less intuitive, you must choose to
tailor your activities to that value proposition.
Competitive advantage lies in the activities, in choosing to
perform activities differently or to perform different activities
than rivals. These ultimately are the choices that result in a
company’s ability to charge premium prices or to operate at lower
cost. (Remember, we’re talking about quantifiable
performance.)
- The third test of strategy, making trade-offs,
may well be the hardest. It means accepting limits — saying no to
some customers, for example, so that you can better serve others.
Porter explains why trade-offs are an important source of
profitability differences among rivals, and why trade-offs make it
difficult for rivals to copy what you do without compromising their
own strategies. The essence of strategy, says Porter, is choosing
what not to do.
- Fit is the fourth test. Great strategies are
like complex systems in which all of the parts fit together
seamlessly. Each thing you’ve chosen to do amplifies the value of
the other things you do. That’s how fit improves the bottom line.
It also enhances sustainability. Says Porter, “Fit locks out
imitators by creating a chain that is as strong as its strongest
link.”
- Continuity is strategy’s fifth test. While
managers are often berated for changing too slowly and too little,
it is also possible to change too much, and in the wrong ways.
Faced with the latest New Thing, managers must choose whether to
embrace it or not. Continuity of strategy helps companies to make
good choices about whether and how to change in the face of
turbulence. Good choices will strengthen tailoring, sharpen
trade-offs, and enhance fit.
2.
- A value proposition defines the kind of value a company will
create for its customers. Finding a unique value proposition
usually involves a new way of segmenting the
market. Often, a novel value proposition expands the
market. For example, until the iPad came along, customers
didn’t realize they wanted tablets—but Apple effectively created a
new demand.
- While the value chain focuses internally on operations, the
value proposition is the element of strategy that looks outward at
customers, at the demand side of the business.
Strategy is fundamentally integrative, bringing the demand and
supply sides together.
3.
Tailored Value Chain
The value chain is a tool that helps us to understand a
company’s most important activities in creating and delivering the
value proposition. It describes the source of the company’s
competitive advantage.
Value chain example: TripAdvisor
TripAdvisor’s value proposition is quite different to
Booking.com’s. TripAdvisor sells advertising space (and high-value
leads), not rooms (bare with me one second on the latter). In a
way, user-generated reviews and photos are TripAdvisor’s inventory.
Thus, the users who pass on reviews and ratings are the supply
chain. In return, TripAdvisor makes these reviews available to all
users for free.
Trade Offs
- Trade-offs will lead to a different set of activities than
others in your industry (or at least to doing the activities
differently than others).
- In case of TripAdvisor, the founders had to make a lot of
trade-offs along the way leaving their original ideas behind. The
closest to their original ideas are online travel magazines with
content from (semi-)professional contributors and curated
content.
Competition
You can enhance uniqueness and amplify trade-offs when
activities combine to reinforce your strategic position.
Competitive Strategy is defined as the long term plan of a
particular company in order to gain competitive advantage over its
competitors in the industry.
4.
Fit across the value chain
- Fit looks at how the activities within the value chain
relate to each other and if and how they interact and
reinforce each other
- Activities can fit in different ways:
- Consistency: each activity is aligned with the company’s value
proposition and contributes (incrementally to it)
- Combination: activities complement or reinforce each other to
further enhance your value proposition
- Substitution: performing one acuity makes it possible to
eliminate others