In: Operations Management
Select an organization – it could be your present company or a previous company for which you worked in the past, or an organization in your personal life (professional, fraternal, charitable, social, etc.) – and describe a situation that demonstrates this organization’s foresight, creativity, and innovation within an ethical model. Some examples situations might include the development of a new product or service, a removal of a barrier to productivity, an action to improve employee productivity, a marketing/advertising campaign that induced more sales, a fund raising drive, a membership drive, etc. Your paper should:
Provide an analysis of how the organization demonstrated each of these separate concepts (creativity, innovation, and foresight) in an interrelated and ethical way.
Next, analyze the specific situation you have presented in light of foresight, creativity, and innovation in one of the following ways:
Analyze how the situation you have presented reflects at least three workplace trends discussed by Puccio, et al. (2012) or,
Analyze how at least three of the management challenges and goals discussed by Hamel (2009) helped you to understand the situation you presented.
I am taking the example of the past companies I have worked with.
Foresight, creativity, and innovation are closely related to each other and would be the terms that can perfectly define how the transformation took place in any industry. I work in the recruiting industry.
The Recruitment process and industry had been working in a very traditional approach a decade ago. It was based on the simple phenomenon of getting the requirement, searching the candidate, and filling the position as the companies could wait for longer durations to fill in the perfect person for that role.
However, with IT booming over the past decade meant an increased demand for skilled labor and tough competition in the market to get the most skilled people into your organization.
The traditional approach was proving to be very slow in such a scenario and companies were missing out on good candidates who were taken in by their competitors just because they were able to reach the candidates first. The companies foresighted the need to change as the trends were changing. Studying the new trends companies noticed that whole of the candidate base who were earlier only present on the job portals are now actively searching jobs on social media as well including Facebook, Linkedin, etc.
This demanded a more creative and innovative approach to reach these candidates in a more efficient manner. The management was forced to rethink their strategy and bring in more innovative solutions to fight the cause, and simultaneously also work on leadership changes because this was initially a lapse in proper management and analysis. Management should have seen this coming in their way and should have started taking actions long back.
Then came in Artificial Intelligence (AI) in the form of Applicant Tracking Systems as the innovation in the industry. Now the recruiters were no longer dependant on manual work and could save tons of minutes and hours just by running these intelligent searches through different software to filter out the perfect match candidates for any job requirement. This just didn't speed up the recruiting process but gave companies an edge over others who were still using the traditional methods.
The above scenario explains how my company foresighted the changing trends and creatively found an innovative solution to the problem we had been facing. And this proved to be a masterstroke in the success of the company.