In: Accounting
External Linkages, Customer Costing, Customer Profitability
Emery Company sells small machine parts to heavy equipment manufacturers for an average price of $1.70 per part. There are two types of customers: those who place small, frequent orders and those who place larger, less frequent orders. Each time an order is placed and processed, a setup is required. Scheduling is also needed to coordinate the many different orders that come in and place demands on the plant’s manufacturing resources. Emery also inspects a sample of the products each time a batch is produced to ensure that the customer’s specifications have been met. Inspection takes essentially the same time regardless of the type of part being produced. Emery’s Cost Accounting Department has provided the following budgeted data for customer-related activities and costs (the amounts expected for the coming year):
Frequently Ordering Customers |
Less Frequently Ordering Customers |
|
Sales orders | 31,000 | 3,100 |
Average order size | 3,100 | 31,000 |
Number of setups | 36,250 | 5,250 |
Scheduling hours | 46,750 | 5,250 |
Inspections | 36,250 | 5,250 |
Average unit cost* | $0.92 | $0.92 |
*This cost does not include the cost of the following "customer-related" activites:
Customer-related activity costs: | |
Processing sales orders | $2,387,000 |
Scheduling production | 1,092,000 |
Setting up equipment | 3,486,000 |
Inspecting batches | 4,648,000 |
Total | $11,613,000 |
Required:
1. Assign the customer-related activity costs to each category of customers in proportion to the sales revenue earned by each customer type.
Sales revenue | |
Customer-related activity costs |
___________________________ |
Calculate the profitability of each customer type. (Because
sales revenues for each customer type are equal, the profitability
will be the same for each customer type.)
_________________
2. Assign the customer-related activity costs to each customer type using activity rates. Enter the appropriate activity rates below.
Processing sales orders | _________ | per order |
Scheduling production | _________ | per scheduling hour |
Setting up equipment | _________ | per setup |
Inspecting batches | _________ | per inspection |
Calculate the profitability of each customer category.
Customer Profitability | |
Frequent | ________________________ |
Infrequent | ________________________ |
Particulars | Frequently Visit | Non Frequently Visit | Total |
Sales Revenue | 163,370,000 | 163,370,000 | 326,740,000 |
Less: Total Costs other than Customer Related Cost | (88,412,000) | (88,412,000) | (176,824,000) |
Less: Customer Related Cost | (5,806,500) | (5,806,500) | (11,613,000) |
Net Operating Income / (Loss) | 69,151,500 | 69,151,500 | 138,303,000 |
Notes
Particulars | Frequent | Non Frequent | Total |
Sales Order | 31,000 | 3,100 | |
* Average Sales Order Size | 3,100 | 31,000 | |
Total Sales in Units | 9,61,00,000 | 9,61,00,000 | |
* Sales Price per Unit | 1.70 | 1.70 | |
Budgeted Sales | 163,370,000 | 163,370,000 | 326,740,000 |
Revenue |
Total Customer Related Activity Cost = 11,613,000
Customer Related Cost for Frequently Visit Customer = Sales Revenue for Frequently Visit Customer / Total Sales Revenue * Customer Related Activity Cost
= 163,370,000 / 326,740,000 * 11,613,000
= $ 5,806,500
Customer Related Cost for Non Frequently Visit Customer = Sales Revenue for Non Frequently Visit Customer / Total Sales Revenue * Customer Related Activity Cost
= 163,370,000 / 326,740,000 * 11,613,000
= $ 5,806,500
Particulars | Frequently Visit | Non Frequently Visit | Total |
Sales in Units | 9,61,00,000 | 9,61,00,00 | |
* Average Cost per Unit | 0.92 | 0.92 | |
Total Costs other than Customer Related Cost | 88,412,000 | 88,412,000 | 176,824,000 |
Question 2
Using Activity Based Costing
Particulars | Frequently Visit | Non Frequently Visit | Total |
Sales Revenue | 163,370,000 | 163,370,000 | 326,740,000 |
Less: Total Costs other than Customer Related Cost | (88,412,000) | (88,412,000) | (176,824,000) |
Less: Customer Related Cost | (10,317,903) | (1,295,097) | (11,613,000) |
Net Operating Income / (Loss) | 64,640,097 | 73,662,903 | 138,303,000 |
Supporting Work
A | B | C=A/B | ||
Particulars | Activity Cost | Total Cost Driver | Activity Allocation Rate | |
Processing Sales Order | 2,387,000 | 34,100 | 70 | Per Sales Order |
Scheduling Production | 1,092,000 | 41,500 | 26.31 | Per Scheduling Hour |
Setting up Equipment | 3,486,000 | 52,000 | 67.04 | Per Setup |
Inspecting Batches | 4,648,000 | 41,500 | 112 | Per Inspection |
Total | 11,613,000 |
A | B | C = A*B | D | E = A*D | |
Particulars | Activity Allocation Rate | Activity for Frequently | Total Overhead for Frequently Visit | Activity for Non Frequently | Total Overhead for Non Frequently |
Processing Sales Order | 70 | 31,000 | 2,170,000 | 3,100 | 217,000 |
Scheduling Production | 26.31 | 36,250 | 953,855 | 5,250 | 138,145 |
Setting up Equipment | 67.04 | 46,750 | 3,134,048 | 5,250 | 351,952 |
Inspecting Batches | 112 | 36,250 | 4,060,000 | 5,250 | 588,000 |
Total | 10,317,903 | 1,295,097 |