How does creating a culture of diversity impact the patient experience and outcomes?

Expert Solution

Answer: The healthcare profession is one of the jon where there is no place of judgement or biased or unculturalbehaviour. Every pateint is equal for the healthcare professionals of any caste, creed or race the patient belongs to. The benefits of increased diversity and cultural understanding within healthcare organizations are significant, and directly impact patient outcomes. Increased diversity and cultural understanding not only increases patient satisfaction and HCAHPS scores, but also increases innovation.

If healthcare professionals have empathy and understanding of the culture of their patient, they will be better able to have conversations and propose courses of action for their patients.

Nightingale answered 2 years ago

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