Question

What type of conflict(s) existed between the two leaders? Explain your answer.

What did the two union leaders do to resolve their conflict?

In hindsight, what might have been done to resolve the conflict before it escalated so far?

Answer 1

1. Conflict between two leaders is the state of rejection caused by actual or perceived opposition for need, value and interest.

Types of conflict among leaders:

1. Personal conflict: Personal conflict is the conflict between two leaders who dislike other because of personality difference.
2. Competition conflict: Two leaders might be heading two different groups which might be in direct clash with each other. This leads to conflict between two leaders. For Example Production head might have clash with sales head.
3. Power conflict: Two leader might be fighting for power within the organization. This leads to conflict between them.

2. Ways to resolve conflicts between two union leaders.

1. Conflict management: It is always better to have conflict management council to resolve conflict between two leaders.
2. Counseling: Counseling helps in reducing conflict between two leaders. Top management should conduct counseling between two leaders and highlight good work done by them.
3. Power sharing: Management should ensure both the leaders have same power. This ensures that both leaders don’t have power conflict.

3.Top management play a vital role in ensuring conflict don’t escalate. Top management should ensure that there is no single leader who dominate the council. Every leader should be given equal opportunity within the company. It is always better to have conflict management council before any conflict arises. This council should ensure that there is no conflict in future.