In: Operations Management
After completing the reading this week, we reflect on a few key concepts this week:
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Understanding organizational performance as the manageable process that integrates a set of components for the realization and operation of the company or projects, among them we have the human talent, the structure, the business environment and the expected results in the organization. To the extent that the leader (either from the project, the company or its different dependencies) can provide the necessary conditions, indications and incentives for the project members, these components or dependencies will be able to maintain the level of performance and even improve it. . For this, a constant evaluation of the organization and operation processes and protocols is necessary.
Process innovation has been the adaptation and improvement of an existing process in order to increase effectiveness, carry out the process in less time, obtaining the same or better result. In this case we can reference the Henry Ford assembly line that revolutionized the automotive industry as we know it and even being a reference and model for other industries.
Product innovation would come from improving a product, either by adding new functionality to it, by improving its performance with other materials, by making it more accessible to the public or simply creating a new product that performs the same function as another but in a different way. more efficient and comfortable. In this case we could name the use of smartphone cameras as bar readers, QR codes or even as a text scanner. This is not the primary functionality they were created with but it is another very useful approach on many occasions for users.
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