ANS. The human resource practices of the company can be done
using some specific practices to improve organisational performance
are as follows:-
1. Grow your company from within.
- When searching for ways to improve your organization, in many
situations, the best place to start is from within.
- When executed properly, improvements within your company can be
beneficial for driving performance and encouraging employee
progress.
there are common improvements that are necessary for many
organizations on an ongoing basis, including:
- Strategy and mission: Changes in strategy and
mission are often difficult to map out, but, as a business owner,
you need to continually monitor how well – or if – your
organization is meeting your mission, and you need to be prepared
to change strategies if needed.
- Organizational structure: This concerns the
roles, objectives, and responsibilities of individuals,
departments, and teams. Structures change, some are relatively
minor, while some such as mergers are considered extreme and
intense.
- People: Organizational improvements in regards
to personnel consist of turnover, hiring, training and other
changes that will be beneficial for the organization.
- Knowledge: Changes/improvements to the
knowledge of an organization is critical for process, progress and
initiative.
2. Engage your people.
Employee engagement is one of the most written and talked about
issues today in business. Below are key actions you, as a business
owner, can take to enable your people to engage: to feel passionate
about the work they do, deliver their best performance and to
strengthen their commitment:
- Build a strong understanding of your business strategy
throughout your workforce. Ensure everyone can answer the following
questions: Why do customers buy from us? Who are our key
competitors, and why do their customers buy from them? How do I
contribute to our unique differentiation?
- Build trust. Employees need to know that their managers and
executives care about them as people as well as being committed to
their success.
- Make sure every employee is using his or her preferred skills
and has an effective degree of autonomy.
- Focus each department on improving its procedures and targeting
its activities on better achieving the company’s competitive
differentiation through what people do and how they do it.
3. Grasp high-impact leadership practices.
Communication is king in today's organizations. It's one of the
biggest challenges leaders have and is probably a weakness for many
companies. Communicate clearly in simple language, creatively,
interactively, daily about core business subjects, such as:
- Departmental and organization performance targets, progress,
obstacles and solutions
- Stories about competitors and customer successes, i.e., from
sales and customer service
- Current organizational initiatives
4. Identify and remove internal roadblocks
How well aligned with your competitive differentiation strategy
are your company's policies, procedures and structure? Look for
indicators of misalignment such as:
- Do people need to work around policies and work procedures to
get things done?
- Do your policies and work procedures enable people to get the
right things done quickly?
- How are relationships between functions, i.e., manufacturing
and sales? Are conflicts and frustrations routine?
5. Align your metrics.
To have meaning, the metrics people focus on need to be
understood by them to be within their influence. Here's how metrics
can help each department help your company meet is goals:
- Your metrics can provide great value when they serve as a guide
to decision-making and prioritizing work.
- Nonfinancial metrics that relate directly to your competitive
differentiation can help keep everyone aligned in a similar
strategic direction.
- Explaining how metrics are chosen and measured, and tailoring
metrics to each department can enable people to understand how they
each make a difference in the company's performance.
6. Use training and development
strategically.
Many organizations have a workforce that is approaching or past
traditional retirement age. In addition, low engagement levels may
lead to increased turnover as more job opportunities become
available to people. Do you have training in place to enable people
to perform essential work as employees leave or retire? Does your
training effort prepare the organization with skills for the
future? Here are ways you can ensure your employees are optimally
trained for the work they do for your company:
- Develop a workforce plan to ensure hiring is done in time to
develop people.
- All employees should receive training that applies to their
current duties and that is future-focused.
- Develop career paths for people to progress to roles that will
be needed in the future. Know your people and what their goals are
for the future. Support them in channeling their paths to the
future within your company.