Question

In: Operations Management

the issue was primarily caused by the organization itself not having an independent perspective on the...

the issue was primarily caused by the organization itself not having an independent perspective on the likely success are indeed the path to success to effect a transformation. it also had little independent oversight over how it could have actually transformed or changed that transformation through these various inflection points that it went through. there was also a degree of organizational capability which was missing and identified but hadn't been independently verified through the previous two to three-year pass. so the company itself continued to provide the services in parallel with changing and transform himself internally. so one of the significant issues that we identified was that there was no burning platform or desire to change because it was operating quite successfully in his traditional way. the same people that were providing that traditional Swedish services were also trying to effect a transformation. so there was no actual completion date or reason to ever successfully complete a transformation because the company was actually operating very successfully true delivering its ongoing suite of service causes that we identified through I guess that initial review we did of the company was that the approach to addressing the issues that encountered historically was to bring in in-house some additional capability in the same areas so they continued to feel like exasperate some of the issues through bringing in similar capability and similar services and functions without ever separating and bringing in a new perspective our new approach so the issues if you like were continuous they weren't evolving they weren't being addressed or identified and no root cause analysis are indeed kind of path forward was being identified by the organization through that that analysis so the board were quite concerned that he couldn't see the end to this transformation or project they were continuing to be successful but they were recognizing that they were being outpaced potentially by some of their competitors and they also identify that there was a lack of innovation of strategy that was being put in place by the company and the reputational risk and commercial risk was increasing on a monthly basis and hence they involved us as an organization to come in and do that independent review and then identify what some of those different options to proceed were for them moving forward

According to the above scenario identify the underlying causes of the issue precisely and expertly articulate the causes.

Capsim.

Solutions

Expert Solution

Answer:

According to the this scenario, the underlying causes of the issue precisely are as below

  • The organization do not having an independent perspective that likely success is the path for transformation in the organization.
  • The organization had little independent oversight over actual transformation or changes that transformed through these various inflection points that it went through.
  • The organization missing the degree of organizational capability and it had not been independently verified during last two to three years of time. So the company itself continued to provide the services in parallel with changing and transform himself internally.
  • One of the significant issues that there was no burning platform or desire to change because the organization was operating quite successfully in his traditional way.
  • The people trying to affect the transformation , were also providing that traditional Swedish services to the organization. So there was no actual completion date or reason to ever successfully complete a transformation because the company was actually operating very successfully and true delivering its ongoing suite of service.
  • The organization do not have structured approach to address the isues and identified issues in the organization and take them forward for transformation.
  • The organization could not be able to plan for development of inhouse capabilities in the team, so that organization gets the benefits from that inhouse capabilities.
  • The organization do not have root cause analysis system so that issues are analysed properly and the real solutions are introduced for avoiding the causes of the issues.

All such causes are the causes for the issue of teh organization. All these issues needs to be addressed, then the organization will have improvements.


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