In: Operations Management
If you were a Chief Executive Officer (CEO) of a Nakia company how and what would you implement a change to success and develop your company?
In order to implement the change in the company following steps are to be implemented=
Identification= First of all, it is important to identify the area of improvements or the ones where some changes are required
Presentation= Once the different areas to change are identified, the CEO must present these inputs to the top management and the other stakeholders
Planning= In this step the detailed plan for the implementation of the changes are to be prepared. This will help in mitigating the resistance to the change and to have the expected resources for the change
Team development= In this stage, the change management team should be developed that will buy-in the support of the other members of the organization and address their concerns to reduce their resistance
Implement= Once the concerns of all the people in the firm are addressed then the change agents will implement the desired change
Evaluation and updating= Once the change is implemented, it is important to evaluate the expected resulted obtained from the change process and if there is any need to modify or implement further changes, it has to be done
What to be changed= As Nokia was once the leading mobile phone company and it is struggling in the market due to the obsolete technology, thus the CEO must focus on changing the direction of its R&D department and greater focus must be on improving the features, technology, and quality of the mobile phone. At the same time, the focus must also be on developing the innovative organizational culture where the people in the firm are motivated to come up with the innovative and new ideas