Question

Perform a SWOT analysis (strengths, weaknesses, opportunities, and threats) of Kimball’s Restaurant as a case study of a successful strategic information system. This analysis is to include hardware, software, networks, databases and data warehouses, web-enabled commerce, business intelligence, systems acquisitions, and security.

What should be included?

Answer 1

This is the era of digitalization. Every business is shifting to digital platform for having the advanced features that they offer. Also the prevailing situation of virus infection pandemic have made an ambience where human interaction should be reduced and everything should be done without direct contact. This made the approach to digitalization further more speed.

A complete case study of how Kimball's Restaurant is now running with the new information system have to be mentioned to analyse the whole system and to have the words on the different aspects. The common strengths of the information system involves the easiness of advertising and interacting with new and more people around through the web platforms.This also enables to notify the people with the updates very fastly. For example, in Kimball's restaurant, if any new dish is listed or a new offer is availed, it can announced through the information system and make more customer reach.

Speaking about the weakness, there are a lot of similar web platform holders in the market today. So there is a competition through the digital platform in which one may fail. This happened due to all customers know whats happening around in their smart devices itself.

Oppertunities are a lot, new strategic ideas can be evolved and spread through the information system. People are always font of new ideas and stuffs. These can be made public throug the information system and made more business through it.

Threats are security threats and privacy concerns. When the competition is tight, there are chances for attacks from other rivals or even an attacker. Any attacks to the database or other backend will make the system collapse and create un necassary head aches. Therefore while steping to information system, the security and privacy have to considered as prior.