Question

Complete a cover letter, a resume, and a professional strengths, weaknesses, opportunities, and threats (SWOT) analysis.

The cover letter should be a three-paragraph memo that has been tailored to a specific job that interests you. (HR Complex Manager)

The resume must be current with all relevant and up-to-date information. The SWOT analysis should address your professional strengths, weaknesses, opportunities, and threats. Bullet points are acceptable for the resume and SWOT analysis; however, they must be detailed.

Again, the cover letter must include three paragraphs. Also, the resume must be at least one page, and the SWOT analysis must thoroughly address each of the four parts of the analysis. Be sure to have the major items in the proper sequence: first, the cover letter; then, the resume; and finally, the SWOT analysis. Format each major item as you wish; however, be sure the details are professional and legible.

Answer 1

Answer:

Cover Letter

Dear Sir/Madam,

Greeting…..Hope you are fine.

I would like to apply for the Post of Service Leader at your organization against the advertisement in the ZSD Newspaper on dated 15^th may-2018.

I am highly interested for this role and holds the suitable educational qualifications and professional experience for the same. I am interested to work in your great organization. I was employed at XYZ organization for 16 years, at various roles/designations as mentioned below. I believe that the skills and experiences, I have gained at these positions, make me an ideal candidate for the jobs at your organization.

I am looking forward to hear positive news from you and I will be highly obliged to support your organization to the best of my level. Please find attached my resume for more details.

Sincerely,

RTY

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Resume

RTY

Charleston, S.C, US

Mobile No.: - xxxxxxxxxxxx ; Email: yyyyyyyyyyyyy

Six Sigma Certified Black Belt (DFSS) / M.B.A. (Operations)   / M.Sc.(Physics) / B.Sc.(Statistics) / Certified TS16949 Auditor, with 16 years of experience, in Auto sector, in the area of Product Engineering (PE), Performance Testing, Value Product Introduction (VPI/NPI), Proto sample , Change Management, Six Sigma, Cost Reduction , Warranty/Service Engineering (SE), Manufacturing, ERP, Team Building with International Project experience.

Objective - Seeking Challenging Career Options in High Repute Organization.

Core Competencies

1. Six Sigma – Experience :-

Following 6 Black Belt Projects completed on role of BB-DFSS.

• Six Sigma Black Belt project completed – 6 nos
• 6S Trainer – Experience of providing six sigma training in the training launch to new green belts on six sigma tools.
• Mentor & Coach - Mentoring & coaching the green belts for their six sigma green belt project execution & project presentation skills.

2. Product Engineering Experience:-

• Product Engg Functional Performance Management at plant.

Design Review & Deviation

• Managed Cross Functional Product Design Review Process at the plant.
• Providing Engineering dispositions on Product Waivers (Deviation /Material Review).

Engg Technical Support for Parts Development

• Supported localization / second sourcing project in terms of providing Product Technical Data, Technical Review, Design clarification & improvements
• Planning & organizing engineering functional approval testing.

Drawing Release & Change Management

• Managed the process of arranging drawings & technical information .
• Managed the process of Product Drawing creation, updation & release in database.
• Managed Engineering change management process at plant.

New Product Introduction & Proto samples

• Provided engineering support for New Product Introduction at Plant.
• Worked as a Technical Project Leader (TPL) for VPI projects.
• Managed Proto-sample building process & component design modifications for proto purposes

Oracle ERP – Item & BoM

• Managed process of Item & Bill of material creation & updation in the ERP .
• Provided Engg support for introduction of new ERP launch.

3. Cost Reduction Experience

Idea Generation – Product Analysis

• Worked on the cost reduction ideas based on Material Change, Design Change, Process Change, Source Change, Components Optimizations etc.
• Executed the strategy of FFM ( Fit For Market).

Technical Feasibility & Go Ahead Approval

• Worked as a Product Analyst for developing business case for cost reduction projects.
• Executed 2 six sigma projects for cost reduction ideas.

4. Service Engineering / Warranty Management.

Service Leader

• Overall responsible for the service engg function at organization.
• Managing the functional performance objectives as per score card.
• Driving improvement projects as per functional excellence & worldwide alignments.

Customer Relation Management

• Managing the customer service team of all Customers
• Managing the customer dealer team of all Customers
• Warranty Agreements sign off with all customers.

Authorized Dealer/Service Center Management

• Managing the Authorized Service Center Network (110 Centers).
• Managing the repair process at Authorized Service Center Network (110 Centers).
• Providing training & tools to Authorized Service Centers Network (110 Centers) .
• Managing the Audit process at Authorized Service Centers Network (110 Centers).

Team Management – Coach & Mentor

• Managing the Service team of 6 employees as direct reportee.
• Managing the Performance Cycle of the team members.
• Coach & Mentor the direct reportee team member for their improvement & career aspiration.

Key Highlights:-

• Received CMD Quality Award for Six Sigma Project from WW Chairman.
• Certified Six Sigma Black Belt &Green Belt.
• 6Nos. of Six Sigma Black Belt Projects executed successfully.
• Successful closure of Business Administrations & Control Audits for Bill of material process & scored B grade with corporate Audit Teams.
• Executed the Cost Reduction project worth of Saving $2.0 Millions.
• Certified TS16949 Internal Auditor

Personal Details

• Name :
• Father’s Name :
• Date of Birth:
• Address:
• Hobby:

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SWOT Analysis

Strength:

• Good education background – M.B.A. and Master of science
• Smart working habit
• High Professional experience
• High global exposure in US/UK/Japan/China markets
• Multi functional exposure and expertise

Weakness:

• Experience of single organizations only
• Lack of expertise in engine and vehicle integration

Opportunities:

• Want to explore global exposure in US/UK markets
• Want to work in Engine and Vehicle segment for better career exposure.

Threats :

• Service organization is very challenging and calls for lot of hot discussion with customers.
• Customer management is a challenge in service and customer care field.