In: Operations Management
Compare and contrast the Traditional View of Conflict, the Human Relations View of Conflict and the Interactionist Perspective of Conflict
The three types of organizational conflict are the traditional view of conflict, the human relations view of conflict and the interactionist perspective of the conflict. They can be explained as follows:]
- The traditional view of conflict- Under this approach any type of conflict is negative, harmful and destructive. And thus conflicts should be avoided in organizations. As per the traditional view conflict are results of disagreement, poor communication, lack of trust and other such management- employee issues. Thus it implies that any kind of conflict should be avoided as it is caused due to negative reasons and results in negative outcomes.
- The human relations view of conflict- Under this approach the conflict is considered to be an important aspect of the organization which cannot be avoided. Conflicts arises questions and clearing those doubts leads to better performance and outcomes. It should be accepted as it cannot be avoided and this the positive aspect of it should be considered which is improving human relations.
-The interactionist perspective of conflict- this approach considers conflict to be beneficiial for the group and organization and thus having a minimmum level of conflict in the organization always is important. It helps in productivity, innovation and positive outcomes. It bring creativity and productive competition in employees. This approach also accepts that there is a negative form of conflict too and only positive and functional conflicts are helpful for the organization and the negative and destructive ones should be avoided.