The core competencies of Mc Donald is :
- The brand created over the years : Mc Donald's has created a
brand image over all these years. It is one of the most famous fast
food chains across the globe and people identify it with quality
and value for money.
- The quality of food served : It has created value meals and
combo offers which does not pinch the pockets of the customers as
well.
- Global presence : Mc Donald's has opened up it's retail outlets
over the entire globe. Every city of almost every country world
wide has outlets serving millions of customers globally.
- Economies of scale: due to the large scale of operations, it
has reduced the costs and help build profits and revenue for the
outlet.
The internal environment of Mc Donald's is that they impart
training to employees after they get selected and then they are
promoted on the basis of their performance. Afterwards they get
selected without any discrimination on the basis of age, sex, race
or religion. They treat everybody equally.