In: Finance
______involves highly trained employees known as
champions, master black belts, black belts, and green belts.
a. six sigma
b. lean manufacturing
c. instructional system design
d.TQM
Solution:-
SIX SIGMA involves highly trained employees known as champions, master black belts, black belts, and green belts.
Engineer Bill Smith introduced six sigma at the time of working in Motorola in 1986. It is an quality Improvement technique whose main objective in to eliminate waste and defects in any aspects that affect customer satisfaction.
The Premise of six sigma is that by taking measure defects in a process, company can develop ways to eliminate them and achieve zero defects. This is achieve when company have efficient and expert labour who are highly trained.
Six sigma can be used with balance scorecard by providong more rigorous measurement system based on statistics.
Six Sigma is 3.4 defects per million oppourtunities.
SIX SIGMA involves highly trained employees known as champions, master black belts, black belts, and green belts.
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