In: Operations Management
“I’m a great believer in the power of technology to make work-life balance better for everybody in the profession. Especially for working women and the sandwich generation who shoulder the double burden of work and family care. We can clearly see the benefits of technologies such as automation and robotics today in reducing work and family care. We can clearly see the benefits of technologies such as automation and robotics today in reducing workloads and routine tasks, especially for those in the audit profession as well as in the finance function. Instead of pulling all-nighters at the office during audit season, we can now work on-site at the client’s office and thanks again to technology such as cloud computing and analytics, go home at a more reasonable hour. In addition, the internet of things such as audio books and e-learning make it easier to enhance knowledge and skills. This can help to recruit and retain more talented women, and men, in the accountancy profession. MIA has 175 staff in total, of whom 134 are women, out of these 175, 69 are managers or above of whom 74% are female. This proves that it is possible to demolish the proverbial glass ceiling!”
Using the concept of fiduciary duty, focus on Nurmazilah’s specific attributes and give specific examples on her success and aspects that need further improvement.
The specific examples which show Nurmazilah’s aspects and attributes of success are the widespread use of technology and innovations in the work environment which help in creation of work life balance and provide stress free life to the employees as well which help in keeping the employees motivated and help in performance improvement as well.
Examples which show Nurmazilah’s aspects and attributes that need further improvement are the workplace diversity and promotion of talent at workplace and not only consider or give more importance to particular gender, rather recruit talented workforce which has proven skillsets and experience. As an example, she feels that working women and the sandwich generation who shoulder the double burden of work and family care need to be given work life balance and have centred her policies towards making convenient work environment for them. She must give equal importance to people belonging to different cultures, genders, region, religion etc and bring more diversity at workplace.