In: Operations Management
Assume you have made it to the second interview for a Human Resources Analyst position at a private company. Your interviewer wraps up the interview with the following:
“We are interested in increasing employee retention rates. Currently we are experiencing high rates of employee turnover in some of our departments and divisions. As the potential newest member of our human resources research team, we want to be sure you can meaningfully contribute to our research projects right away. Therefore, we would like you to design a project which will allow us to address the following research questions;
-Why are employees leaving the company?
-What can we do to retain a higher percentage of employees?
What is required is you to provide answers that will demonstrate that you have the skills necessary to construct a research project which can address these issues. A single project is needed to address both research questions. In designing your project, you to explicitly provide the following with valid explanations:
Why are employees leaving the company?
The unit of analysis - Satisfaction score w.r.t salary, role and rating of their managers by subordinates on a scale of 1 to 10.
The population - Every subordinate for respective managers using clustering mechanism
The data collection method you will use and an explanation for why it is the appropriate data collection method - Data collection method is through surevys from company HR so that company can say that they are listening to all employees
The technique you will use to generate the units to study - I will use Data analysis to understand the categorical data using python to do a sentimental analysis
A brief discussion of the major independent variables and the dependent variables (here there is no need to create actual measures, we just want to see if you can identify the primary variables before beginning the project) -
Dependent variables - Employee attrition rate using satisfaction score
Independent variables: salary, role , rating of their managers and behavioral data like attitude , leadership qualities etc
What can we do to retain a higher percentage of employees?
a. Retain only those employees who show optimism, have confidence in company and have positive attitude.
b. With the data analysis using python, categorize people and understand how only those set of people can be addressed by top management.
c. Top management needs to first get a set of people who have the drive to work and also give more responsibilities to them. This shall help company to build more trust and loyalty with people.