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In: Operations Management

(Please provide references for answers) Q9. Reverse flows are to be found in all parts of...

(Please provide references for answers)

Q9. Reverse flows are to be found in all parts of the supply chain. E.g. at the location of the producers, the retailers and the consumers. Give for every party in the chain at least 2 examples that might cause a reverse flow of goods?

(Please provide references for answers)

Solutions

Expert Solution

Customarily, organizations have focused on improving the forward gracefully chain for their items (e.g., producer distributer retailer). Be that as it may, as the business condition becomes progressively serious, it turns out to be progressively significant for them to focus on upgrading the in reverse circle, also. Invert coordination’s rehearses have been in presence for quite a while, particularly in the car business, where producers attempt to recoup an incentive from reusing vehicle parts.

Turn around gracefully tie alludes to the development of merchandise from client to seller. This is the converse of the conventional gracefully chain development of merchandise from seller to client. Turn around coordination’s is the procedure of arranging, actualizing and controlling the productive and viable inbound stream and capacity of optional merchandise and related data for the reason for recouping esteem or legitimate removal. Ordinary instances of converse flexibly chain includes:

• Product returns and the executives of their testimony.

• Remanufacturing and renovating exercises.

• Management and offer of excess, just as returned gear and machines from the equipment renting business.

In these cases, the asset goes in any event one stage back in the gracefully chain. For example, items move from client to wholesaler or maker. Different occasions of items turning around bearing in the flexibly chain are fabricating returns, business returns (B2B and B2C), item reviews, guarantee returns, administration returns, end-of-utilization returns and end-of-life returns. There are different sorts of converse gracefully chains, also, they emerge at various phases of the item cycle; in any case, most return gracefully chains are sorted out to complete five key procedures:

· Product acquisition: When a seller or manufacturer obtains a used product from the consumer.

· Reverse logistics: The products are transported to a facility for inspecting, sorting and disposition the same.

· Inspection and disposition: Inspecting or assessing the condition of the returned product so as to decide how the same should be used again for making a profit.

· Remanufacturing or refurbishing: Returning the product to its original specifications.

· Marketing: Marketing the products again so as to get them again there for sale.

Now coming to the question, let’s take two examples for every party in the chain i.e. producers, retailers and customers that might cause a reverse flow of goods.

- Manufacturers or Producers:

1. The tire manufacturers will have to recycle atleast one old tire for each and every new tire that they sell. And here if they want to recycle the old tire, they should receive that back from the consumer and the retailer or anyone who is acquiring this old tire from the driver.

2. Remanufacturing of used parts.

- Retailers/Dealers:

1. The dealers would return the new parts for stock balancing.

2. Returning of the unsold goods by the distribution partners or retailers at the end of a term or on the expiry of the contract terms.

3. Returning of goods on the expiry of the products.

- Consumers:

1. Goods in case of which delivery could not be completed either due to refusal to accept the delivery or as the payment was not done/place was closed.

2. Consumers returning the defective goods or the things they have rented.


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