Question

Culture and Conflict – Cultural Messages

Definition:

Cultural messages, simply, are what everyone in a group knows that outsiders do not know. They are a series of lenses that shape our perceptions, interpretations, boundaries, and values.

Users:

Anyone involved in a cross-cultural conflict. This includes not only people from different countries, but also people from different gender, age, ethnic, religious, regional, even different professional groups. (One might speak of the engineering culture or the business culture, for example.)

Description:

Culture is an essential part of conflict and conflict resolution. Culture is a powerful and often unconscious influence on our perceptions and our behavior.

How Cultures Work

Cultures are a shifting, dynamic set of starting points that orient us in particular ways. Everyone has multiple cultures that dictate what is considered "normal." When others do not meet our expectations, it is often a cue that their culture is different. We may mistake differences for evidence of bad faith or lack of common sense, without realizing that "common sense" is cultural. What is common sense to one group may be counterintuitive (or even stupid or evil) to another.

Some implications of the cultural dimensions of conflict include the following:

1. Cultural generalizations (beliefs, for instance, that Americans are loud or that Italians are good lovers) are not the whole story. Even if they are sometimes true, the cultural norms of a given group does not predict the behavior of an individual, who may not conform. There is no substitute for building relationships and getting to know people as individuals.
2. Culture is constantly in flux and cultural groups adapt in unpredictable ways. Therefore, no comprehensive description can be formulated about a particular group.
3. Culture is under the surface -- it is not easy to access these symbolic levels, since they are largely outside our awareness. Therefore, it is important to use many ways of learning about culture, especially indirect ways, i.e. stories, metaphors, and rituals.
4. Culture becomes important depending on context. When a cultural identity is threatened, it's importance increases.

Culture and Conflict: Connections

For any conflict that touches us where we're vulnerable, where we make meaning or influence our identities, there is always a cultural component. The Israeli-Palestinian conflict, for example, is not just about land - it's also about identity. Conflicts between teenagers and parents are shaped by generational culture and conflicts between spouses are influenced by gender culture. Cultures shared by dominant groups often seem to be "normal" -- "the way things are done" to the dominant group, but are less obvious to other minority groups. We only notice the effect of cultures that are different from our own.

Answer all parts of the question for full credit on first post.

Questions:

A)  What conflicts have you had in your life that can be placed in the definitions above? Were they resolved? How? If not, why do you think there was no resolution?

Answer 1

Answer: Being in to the healthcare profession, it has become one of the most common conflict in the profession. Due to increased diversity in the population, the number of patients have their own beliefs and traditional values. It is important that to provide quality of care to the patients. The healthcare professionals indulge themselves in evidence based practice to provide quality care. The diversion in the cultural values sometimes makes treatment difficult. We should respect other's cultural values but at the same time it should become hindrance in the positive work. Hence sometimes, during the treatment procedures, patients having different cultural values denies the treatment or procedures to follow. This causes cultural conflict. This problem can be only resolve by providing cultural competence environment to the patients and reducing the hherh disparities. Hence accepting their values and providing counseling would lead to implement better healthcare treatment to the patients.