Question

HIT -Health Care Quality Management

Six Sigma and Lean techniques, identify what the main differences between the two are, and give an example of when each could be used in a healthcare environment.

Answer 1

HIT -Health Care Quality Management

It's hard for patients to differentiate whether they're getting quality care from their hospital and physician. Even health care experts can't always figure out this dilemma. Quality management in health care aims to measure the positive outcomes of doctors and hospitals hence to work and improve patient health care quality.

Six Sigma and Lean techniques

1. Always focus on patients
2. Understand how work can happen
3. Make the process flow smoothly
4. Reduce waste and focus on values
5. Reduce disposal through removing variation
6. Make your efforts scientific and systematic

identify what the main differences between the two

Sigma mainly concentrate on reducing process variation and enforcing the control of the process

But Lean removes waste like non value added initiatives and procedures hence it ensures work and standardisation.

give an example of when each could be used in a healthcare environment.

Sigma

1. It is useful in prevention of medical errors
2. It is useful to record and report important information in healthcare
3. It helps to optimize and improve quality care.

Lean

1. It is used by various operations and philosophical methods to maximize the value for patients by reducing waste
2. It used to give prime focus on patient care
3. It is used to train and educate staffs to deliver quality health care.