A lean six sigma team worked with one of the medical centers in
the US to study the preoperational processes for patients
experiencing kidney transplants. The aim of the study was reducing
the cycle times, improving patient satisfaction, reducing the costs
and streamlining the administrative processes. The main performance
measure was the number of days required from the date a patient was
referred to the transplant medical center to the date the patient
is identified as suitable for the transplant...