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In: Economics

What are the challenges of Tesco adopting social media technology?

What are the challenges of Tesco adopting social media technology?

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Expert Solution

In addition to the possible loss of revenue that decreases in employee productivity can cause as a result of certain e-commerce applications, an improper use of the company's resources can also put a strain on business infrastructure, resulting in efficiency and availability problems, causing users engaged in work-related activities to experience a slow down.

Knowledge risk is another social risk that is influenced, for personal reasons, by employee use of company resources. A significant preventive measure is the protection of information assets from destruction, loss and corruption. When workers use the internet for activities such as shopping, social networking and web surfing, there is a significant rise in the risks to the company information properties. When workers use these apps to access personal e-mail accounts or shop online, or use their shopping-related work e-mail accounts, phishing becomes more possible. Phishing can trigger many harmful business scenarios, such as loss of customer data

Outsourcing and collaborations are other ways Tesco comes up with new technical problems. In the case of their energy consumption, Tesco outsourced the management and control of this task to the HSE community to achieve the required reduced energy and carbon emissions by monitoring the built plant and systems to ensure they are working and functioning at their optimum level. Their range of services includes: monitoring of electricity, plant efficiency, information on management, system development, minor works and maintenance. Their main goals were Tracking the performance of new technologies, Feedback on plant and system performance,


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