In: Nursing
I need information on Venice Family Clinic and Identify trends in the prenatal program. what opportunities and challenges the trends might present to this organization and explain potential implications for the organizations mission
Venice Family Clinic:
Mission:
To provide Quality primary health care to people those who are in
need..
It was launched in 1970 for low income and uninsured homeless
families and individual for affordable health care..they provide
health care for infants,children,teens,adults and elders..Venice
family clinic have 1,14,633 primary care, speciality,dental mental
health with diagnosis,treatment,drugs,follow up,lab etc..they
provide training to community residents and medical students every
year..
Venice family clinic providing solution for the prenatal
parents..prenatal patients disappointed with VFC that they have
dissatisfaction with wait time,check out
process,miscommunication..staff have busy work life
schedule for clinical care management..Due to uninsured and low
income issues make venice family clinic financially capable to
reach the service..federal health care reform law with private
support it provide financial support to VFC to serve their
community..
A two-day call back system provide prenatal mother to make more
convenient for their appointment and it improves patient flow..this
system focus on small scale patient focus group..It collect feed
back and their anticipated care for new checkout process with
responsiveness of patient to phone calls..This new checkout system
make prenatal mother to leave the place as soon as provider
visit..then make call within 2 days and provide follow up
instruction and make future appointment..staff training and
establishing eligibility criteria for patients created with current
in -person checkout..This system need partnership with patients
care coordinator,call center staff,senior leadership team and
quality improvement team and site manager..