In: Operations Management
Why might you want to look at a path other than the courts? In negotiation and mediation a middle ground is attempted to be found. Arbitration is more like private court with both parties pleading the case before a neutral third party. Please explain which form you would want to use in each dispute listed below and why. 1. Contract dispute between 2 parties. 2. Insurance claim between one person and their insurance company. 3. Insurance claim between you and someone else's insurance company. 4. A claim between you and a company over liability for injuries sustained in their store.
We might want to look at a path other than court, to have speedy resolution of the problem by direct negotiation and mediation with the involved parties.