In: Economics
Which Organizational citizenship behavior or task performance important, why?
The conduct of organizational citizenship deals with the acts
and activities not expected by the employees. We are not vital to
the job but we support the team and promote much greater operation
and productivity in the company.
It is usually defined as a person "going above and beyond," or
"doing their best." They look at their position as more than just a
paycheck and try to do whatever they can to make their work life
run smoothly; even though it has a limited relation to their
current duties.
Workers have a stronger sense of mission and meaningfulness in
the work. That means workers believe their work is important and
valuable to the company.
Organizational Citizenship Behavior helps workers to have more
control over the job they are performing, and how they are doing
it. Employees have the ability to decide whether they want to spend
their time on, and how they want to do so.
This avoids burnout emotions when workers know they are doing
something for others, or that they are involved in research that
means something. Employees should re-energize themselves to feel a
stronger sense of intent, so that they can continue to do research
that fosters client priorities.
If a job has not been defined by the superiors, leaders can use
this as an opportunity to make the position of the employee fit
with the work goals and add elements that encourage the behavior of
organizational citizenship.